WHY WORK FOR TANDEM?
At Tandem Careplanning, we are on a mission to keep seniors in their homes as they deserve to be. Our innovative home care service offering, TandemCARE™, combines the best of traditional home care with the peace of mind and flexibility of Assisted Living at a fraction of the cost. Our modern aging solution combines human caregivers and technology solutions that empower seniors to live independently in their homes while enabling loved ones to rest assured that they are cared for. We’re igniting a movement for a new kind of living for seniors!

We are looking for a Home Care Sales Representative who will act as the first point of contact, educating clients on the benefits of TandemCARE service options versus other market offerings. An essential function of this role is that, as the clients’ trusted liaison, the successful candidate must have exceptional communication skills and utilize active listening in order to understand and respond to the needs, requirements, and preferences of all client types in the home care community. As a TandemCARE brand ambassador, this position will communicate with clients and their loved ones with compassion and empathy through various channels with the goal of building clientele and fostering additional business opportunities.

Essential Job Function and Responsibilities
Nurture leads by educating care seekers and their loved ones about our unique caregiving service offering
Exceed KPI metrics and drive sales forward each month
Manage inbound and outbound calls including referrals to healthcare professionals, community resources, and social services organizations
Schedules and conducts intakes for new clients including creating individual care plans based on care needs over the phone and in person if necessary
Communicate with operational departments to successfully onboard new clients
Keep accurate records of all communication with prospective clients in our CRM and telephony platforms
Provide exceptional customer service and a great experience for our clients

Minimum Skills Required
Two plus years of sales experience in either home care, home health, or hospice
High School Diploma or certificate
Excellent communication and organizational skills
Energetic and engaging interpersonal skills with the drive to succeed
Ability to evaluate and successfully overcome objections during the sales process
Must live within the Los Angeles, CA area

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Benefits*
Competitive base compensation
Health insurance (HMO/ PPO plans, including Kaiser plans!)
Voluntary Vision Insurance
Voluntary Dental Insurance
401k plan with a generous company match
Flexible spending account (FSA)
9 paid company holidays
2 weeks of PTO
6 days of Sick Time

Tandem Careplanning is an equal opportunity employer and offers employment opportunities to all applicants and employees without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

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