MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Manager, Operations – DAS within our footprint to support our fast-growing Data division. The Operations manager reports into the Vice President and is responsible for the timely completion of wireless communication construction projects. The director will have responsibility for leading regional teams of project managers, technicians, installers and contractors.

MCA is building a team of people who share our values of service first, collaboration, trust and engagement. We take our work and our customers seriously and believe that our best work can also be fun. There is no better time to jump into this fast-growing environment of the Data solution industry. When you join our team, you join the MCA family!

WHAT YOU WILL BE DOING:

• Provide leadership to align, motivate, enable, support and build a positive work environment for the team.
• Provide leadership to ensure project execution with expected levels of quality and customer satisfaction. building long term customer relationships and repeat business.
• Develop annual goals and strategies to support MCA growth.
• Can do attitude to roll up your sleeves to do what it takes to execute on projects.
• Ensure compliance with MCA deployment practices and policies.
• Manage resource scheduling, sharing and time reporting across regions.
• Support presales quote process and enable sales success.
• Responsible for finding, developing and retaining talent.Participate and hold meetings to coordinate and align stakeholders.
• Drive, forecast and manage monthly and annual revenue and gross margins
• Envision and drive organizational process improvement efforts.
• Act as SME to regional groups.
• Enable safety driven culture for all operations.
• Ensure compliance with applicable codes, regulations and policies.

WHAT YOU WILL BRING TO THE TEAM:

• 10+ years of industry experience in telecommunications, wireless, wireline, or enterprise construction projects.
• 5+ years of experience leading complex technical projects and network operations.
• Strong skills in negotiation, problem-solving, and communicating effectively with cross-functional teams, executive management, vendors, and subcontracting teams.
• Experience managing large teams.
• Up-to-date with DAS and Small Cell markets and industry trends, including the technology, the construction, and application within complex urban areas.
• Experience in project management software, project management methodology
• Bachelor’s degree with technical or business focus.
• PMP Certification is a plus
• OSHA 30 Certification is a plus
• Excellent communication, presentation, and teamwork skills.

DIRECT REPORTS:

Yes

TRAVEL REQUIREMENTS:

Must have the ability to travel as needed. Some overnight travel may be expected.

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data and security solutions that enhance the safety, security, and efficiency of workplaces across the nation.  Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

Since 2013, MCA acquired more than forty companies for both geographic density and technology portfolio diversity. These companies bring a combined industry experience of more than 75 years to build out a central corporate team and three operating divisions – Motorola (MSS), Data and Security. With more than 1350 employees and more than 85 locations throughout 13 states, we are there when our customers need us most. Our geographic footprint includes service centers across Alabama, District of Columbia, Florida, Georgia, Kentucky, Maryland, Michigan, North Carolina, South Carolina, Tennessee, Texas, Virginia, and West Virginia with the capability to service national customers across the United States. Our solution diversity and geographic footprint provide opportunities for employee growth and career development.

WHAT WE BELIEVE

When you join our team, you join the MCA family! We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety.  We take our work and our customers seriously and believe that our best work can also be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.

Mobile Communications America, Inc. offers competitive compensation as well as comprehensive benefits to include Medical, Dental, Vision, 401K, Paid Time Off (PTO), Holiday Pay and much more.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in NC Raleigh, NC

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