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Veterinary Receptionist/ Customer Service Representative Job at Animal Medical Center of New Braunfels

Animal Medical Center of New Braunfels New Braunfels, TX 78130

We are a 3 doctor, privately owned, full-service veterinary hospital in New Braunfels, looking to add one to two full time receptionists to our growing team. A part-time position may be considered for highly qualified candidates.

We are looking for a candidate with a long-term commitment goal, a fairly open schedule, and a desire to form relationships with our clients and their pets to help us provide the best care possible for them.

Receptionist hours are anywhere from 3 to 5 days a week, between 7 am and 6 pm Monday-Friday and 7:30 am and 12 pm on Saturday. Full time receptionists will be scheduled for between 32 and 40 hours per week.

Saturdays are on a rotating schedule (usually every other Saturday).

We try to be flexible and accommodate special scheduling needs, however, availability at 7 am at least 3 days a week is a must for surgery check-ins.

Required Skills include:

A positive energy and team mentality are a must! A go-getting attitude and outgoing personality are a necessity!

excellent verbal and written communication

answer phone calls and schedule appointments with efficiency

able to navigate or quickly learn to navigate a veterinary software system (we use Vetter)

handle and process payments for services; correctly build estimates and invoices for services

develop a knowledge of common products and protocols

develop a knowledge of boarding and grooming policies and procedures

basic pet-handling skills and ability to lift up to 50 pounds if needed

Applicants with veterinary reception experience will be interviewed first. Experience in a veterinary practice not required but highly recommended.

Please email your resume to us, and we look forward to conversing with you!

Job Type: Full-time

Job Type: Full-time

Pay: $12.50 - $15.50 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • Weekend availability

COVID-19 considerations:
Curbside appts available upon request; frequent disinfecting and sanitizing of all rooms and equipment in the hospital; any employee with a fever or other signs of COVID are asked to stay home and/ or see a Dr / get COVID tested

Experience:

  • Veterinary experience: 1 year (Preferred)
  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: One location




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