Specialist: Employee Support - Talent Division (2022-23) Job at Oakland Unified School District
Ref: 7236
TITLE:
Employee Support Specialist, Talent Development
REPORTS TO:
Assigned Supervisor
DEPARTMENT:
Talent/HR
CLASSIFICATION:
Confidential Management
FLSA:
Exempt
WORK YEAR/HOURS:
261 days / 7.5 hours
ISSUED:
Created: May 2019
SALARY GRADE:
CFCA 18
BASIC FUNCTION:
Provide subject matter expert understanding of human resources disciplines, including but not limited to, employee engagement, selection by appropriate qualifications and credentials, performance management, benefits and compensation, staffing assignments, regulatory compliance, and policy and procedure interpretation. Guide candidates and selected employees through the onboarding process to OUSD, on-going check-ins during the new employee’s introductory period, and upon completion of their employment, the exit interview process.
Maintain confidentiality of all personnel matters; some duties will involve access to confidential information concerning employer-employee relations.
REPRESENTATIVE DUTIES: Incumbent may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but are intended to accurately reflect the principal job elements.
ESSENTIAL FUNCTIONS
Human Resources Employee Support:
Conduct on-boarding of new employees, including completion of all benefits enrollment and organization-specific requirements.
Perform a variety of complex, technical duties requiring excellent communication skills; utilize specialized knowledge and independent judgment involving frequent and responsible public contact for recruitment, selection by appropriate qualifications and credentials, wage and salary administration, staffing, assignment with access to information concerning employer/employee relations; and other assigned areas for both certificated and classified personnel; provide for accurate and timely entry of a variety of data into various computer software programs.
Analyze issues presented by principals, teachers, school and central office staff, school partners and Regional office staff and craft appropriate responses.
Receive staffing requests, check 39-month and other rehire lists, check applicant pool, verify credentials, send appropriate applicants to sites with vacancies, communicate with sites to learn which candidates the hiring manager has selected, offer job to selected candidate, etc….
Coordinate standard Human Resources services including preparing I-9s, scheduling fingerprinting appointments, managing TB notifications, printing and delivering employment contracts, conducting orientation meetings, and sending reasonable assurance letters.
Ensure new employees complete all hiring requirements, including but not limited to, TB testing, fingerprint clearance, and certifications; process necessary paperwork.
Administer transfers.
Analyze and maintain seniority lists and respond to inquiries concerning seniority as appropriate.
Maintain internal tracking systems for selected candidates and their onboarding progress.
Conduct 30-60-90 check-ins with new employees and their direct supervisor.
Conduct exit interviews and analysis of exit reasons to determine causes of employee departures and offer recommendations to improve employee retention.
Communicate with employees to address inquiries.
Contact the public, prospective employees, District administrators, and other District employees regarding general and technical personnel matters; explain personnel policies and District procedures to all levels of staff and the public.
Gather, compile and organize employment, salary and other statistical or personnel data; calculate, analyze and summarize statistical data.
Implement the procedures for certificated or classified reductions in force.
Orientation/Training:
Create and maintain relationships with employees to achieve OUSD’s recruiting, credentialing and retention vision to implement orientation and training programs for new and current employees, including presenting, scheduling and contributing to the organization of orientation and human resource related trainings.
Administer on-the-job training programs and evaluate their effectiveness.
Maintain records of employee participation in all training and development programs.
Credentials:
Actively identify issues and proactively implement systems to reduce credentials non-compliance; serve as content expert on credentials for the District, engaging HRSS and District leadership to develop approaches and activities to ensure District strategically and holistically develops policies to promote credentialing compliance.
Evaluate employment transcripts, education units, credentials, and other records to assess certificated applicants eligibility and placement; review and execute conversion process for out-of-state credentials.
Support the renewal process for credentialed employees, including: drafting and delivering communications relevant employees; receiving employee credential documentation; reviewing and assessing the validity of employee credential documentation; creating and updating employee credential records.
Remain current on existing California credentialing requirements, and also remain abreast of any legislative changes.
Verify teacher, administrative and other credentials during routine hiring and position change processes; provide updated communications and/or training regarding changes in credential requirements in California.
Provide resources and support to teachers and other credentialed staff engaged in the credential renewal process.
Benefits:
Provide benefits information to new and current employees and enroll them in the benefits program.
Insure employees understand the benefits that are available to OUSD employees; make certain that employees are aware of the cost to enroll in benefits not fully funded by the school system; enroll employees in optional program benefits; complete administration aspects of enrollment.
Assist with the health and welfare selection and renewal process by gathering information feedback and recommendations to employees including medical, dental, vision, life and annuity benefits.
Make requested employee changes affecting employee benefits program enrollment.
Counsel employees concerning retirement eligibility and benefits and accomplish required administrative action.
Perform related duties as required
QUALIFICATIONS:
The District determines whether a candidate is qualified based on fulfillment of prerequisites, relevant work experience, ability to perform the essential functions, reference checks, effective interpersonal and communication skills demonstrated by interview performance and/or writing samples, and achievement on performance-based assessments (if applicable) that demonstrate the candidate possesses the requisite knowledge, skills and abilities. Meeting prerequisites only satisfies the initial screening process and does not indicate the candidate is qualified to perform the essential functions of the position.
KNOWLEDGE OF:
Strategic direction of the District
Applicable federal, state, and District codes, regulations, policies and procedures
Methods to interpret, apply, and explain rules, regulations, policies and procedures
Various District bargaining unit contracts related to employee evaluation
Credentialing procedures, requirements, and rules of the Commission on Teacher Credentialing
Sound personnel practices and procedures
Legal and equitable interview and selection techniques
Functions of personnel, wage and salary administration, contract interpretation, investigations, evaluation, supervision, and discipline
Recruiting and sourcing strategies
On-boarding and off-boarding of employees
Planning, organization and coordination needed for assigned program
Effective strategies, theories, techniques, and methods of professional development
Diverse academic, socio-economic, cultural, ethnic, and disability backgrounds of District students and personnel
Interpersonal skills using tact, patience, and courtesy
Principles and practices of effective leadership
Presentation, communication, and public speaking techniques
Correct English usage, grammar, spelling, vocabulary and punctuation
Computer software, hardware, and related technology
ABILITIES TO:
Design, develop and implement broad strategic initiatives and work plans
Explain complex problems and solutions in clear, concise and compelling ways
Facilitate discussion and learning activities towards a clear end
Interpret District collective bargaining contract language
Establish and maintain effective working relationships with others of diverse backgrounds, experience, and personalities
Implement plans and evaluate their outcomes
Motivate and support adults to transform their practices
Serve as resource to District administrators and facilitate communication throughout the District
Set goals, work independently and drive results
Produce high quality work, including strong attention to detail
Manage multiple assignments, priorities, and projects in a demanding environment
Solve complex problems and think boldly to maximize new opportunities using a data-driven approach
Adapt to feedback and focused on continuous improvement
Communicate effectively in English orally and in writing
Finish work on timely basis
Prioritize work across responsibilities (staffing, recruiting, credential checking)
Communicate effectively with sites
Learn new software applications and assist sites in using Human Resources tools
Work as an integral member of a team
Operate personal computer, related software, and other office equipment
PREREQUISITES:
Bachelor Degree or its equivalent required (2 years of similar and relevant work level experience = 1 year of college) in personnel, public or business administration or related field. A combination of experience and education may be used to meet the Bachelor Degree requirement; however, the work experience years used to qualify for the Bachelor Degree requirement cannot be used to meet the work requirement.
Seven (7) years successful experience in a personnel or a labor relations function, of which four years must be at a management level
Valid California Driver’s License, if applicable
PRE-EMPLOYMENT PROCESS:
Employment eligibility will include fingerprints, tuberculosis and/or other employment clearance
WORKING CONDITIONS
ENVIRONMENT:
Office and diverse school site environments; driving a vehicle to conduct work; fast-paced work; constant interruptions
PHYSICAL REQUIREMENTS:
Consistent mental alertness; sitting or standing for extended periods of time; lifting, carrying, pushing, and pulling objects up to 30 pounds, occasionally 30+ pounds; bending and twisting at the waist, reaching overhead, above the shoulders and horizontally; dexterity of both hands and fingers while performing duties; seeing to read, write and use the computer; hearing and speaking to exchange information, in person or on the telephone, and make presentations.
NON-DISCRIMINATION POLICY:
The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.
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