General Description:

Responsible for monitoring and maintaining property preservation.

Essential Functions and Duties:

• Order property preservation work on vacant properties with outside contractors within required guidelines.
• Monitor work orders to ensure completion of maintenance in a timely manner and within applicable guidelines.
• Order and monitor grass cuts, special inspections, winterization needs.
• Actively communicate with vendors and investors about property work needs.
• Review daily reports to monitor property condition needs: understand and take appropriate actions when needed.
• Confirm the accuracy of vendor work both in scope and costs. Review with the vendor when inconsistencies are found.
• Coordinate evictions.

Additional Duties:

• Maintaining a caseload of properties and handling issues as they arise.
• Tracking workflow on progress reports.
• Comply with Code of Conduct and regulatory training requirements.
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.

Required Qualifications:

• High School diploma or equivalent
• Intermediate PC skills: Microsoft applications and loan servicing platforms
• Analytical and problem-solving skills and attention to detail/accuracy
• Ability to handle complex, multiple tasks simultaneously in a fast-paced environment
• Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences

Preferred/Other Qualifications:

• Associates or Bachelor’s degree
• 1+ years Mortgage or Claims experience

Physical Demands and Work Environment:

The employee is regularly required to communicate (give/receive information) through multiple methods of communication. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle or feel and reach with hands and arms. The employee may occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. The noise level is usually moderate and typical of an office environment. The employee may be required to use a variety of standard office equipment, including computer keyboards and monitors, phones, printers, etc.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable a qualified individual with a disability to satisfactorily perform the essential functions of the job.