Spa Attendant - Dr. Wilkinson's Backyard Resort and Mineral Springs Job at Sightline Hospitality
Dr. Wilkinson’s Backyard Resort and Mineral Springs
in Calistoga is looking for Full and Part-Time Spa Attendants to join our amazing crew!
We are looking for candidates that have experience preparing and guiding guests through Mud and Mineral Bath treatments in a Bath House environment.
Dr. Wilkinson’s Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga, offering time-honored mud bath and spa treatments, healing mineral pool soaks, and the best of Calistoga right outside its doors.
The transformed resort honors its iconic past while looking toward the future with a new mid-century inspired design, 50 completely refreshed guestrooms, a brand new restaurant with indoor and outdoor seating, a completely re-imagined spa, and the same proven mud bath treatments first shared with the world over 65 years ago. Best-in-class yet playful and approachable, the spa makes the art of mud bathing accessible for all.
Come join our newly renovated property which is a delightfully uncommon project with extraordinary people!
If you are a great team player, have excellent interpersonal skills, and pay close attention to details-we'd love to talk with you!
Responsibilities:
- To deliver Hotel standards to every guest.
- To be neat and well-groomed in appearance.
- To monitor spa locker room, wellness and pool facilities to ensure linens and supplies are in their appropriate places and to replenish all guest supplies to standard.
- To continually stock spa lockers with guest supplies.
- To assist spa therapists with equipment and supplies for spa.
- To help introduce bathing services to guests.
- Complete shift checklists and special projects as assigned.
- To maintain bathing equipment and sanitation as standard.
- To survey pool area constantly to remove stray linens and arrange furniture to standard.
- To provide excellent guest service and take ownership of guest needs. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved to complete satisfaction.
- To demonstrate multi-tasking, be flexible with scheduling to meet the needs of the business and maintain a positive and professional demeanor while on duty.
- To support any upgrade and incentive programs that management approves.
- To embrace the comprehensive safety initiatives and all hotel standards.
- To follow all emergency procedures set by Hotel.
- To carry out any other reasonable duties and responsibilities as assigned.
JOB REQUIREMENTS:
- Fluency in English (verbal and written) and weekend availability are a must.
- Prior hospitality, spa or retail experience are a welcome plus.
- Prior experience preparing and guiding guests through Mud and Mineral Bath treatments in a Bath House environment.
- Good verbal and written English communication skills.
- Occasionally required to handle and move objects weighing up to 40 lbs over short distances.
- Stands and walks throughout shift.
- A passion for guest service and a desire to meet and exceed expectations.
- Must be available to work a flexible schedule to include, weekends, and holidays as necessary for the success of the hotel.
- Must be reliable, dependable, and punctual as scheduled.
Full-Time Benefits include:
- Medical, Dental and Vision insurance,
- Personal time, Sick and Holiday pay
- 401K Retirement Savings
- Discounts at Sightline Hospitality properties (based on availability).
Dr. Wilkinson’s Backyard Resort and Mineral Springs is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO
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