Patient Service Representative Job at Bon Secours Mercy Health
Thank you for considering a career at Bon Secours Mercy Health!
I. PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION:
Provides front-office support duties including, but not limited to, registering patients, obtaining referrals and pre-certifications, collecting co-pays, scheduling appointments, and answering phones. Communicates and models mission and values of Bon Secours Richmond Health System.
II. EMPLOYMENT QUALIFICATIONS:
High school education or GED equivalent.
Candidates must possess excellent communication skills as well as knowledge of medical practice operations.
Work requires interpersonal skills necessary to function as liaison between physicians, office staff and the patients and their family members.
Must be able to handle a fast-paced environment in a confident, professional manner.
Must be a self-motivator, possessing a high level of judgment skills and initiative, along with ability to prioritize and coordinate several tasks simultaneously, while retaining a confident, knowledgeable and helpful demeanor.
Ability to listen compassionately demonstrating effective problem-solving and critical-thinking techniques to areas of concern to patients and employees without appearing judgmental is essential.
Basic computer skills are required.
Bon Secours Mercy Health is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
- Benefits offerings vary according to employment status
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Department:
SO-Rheumatology Center (aka A&O) - Provider Based
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia
, which are Affirmative Action and Equal Opportunity Employers, please email
recruitment@mercy.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
recruitment@mercy.com
.
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