Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community. We strive to be a leader in innovative, effective, collaborative, and sustainable county government. We offer stable work environments and competitive salaries to both full- time and part-time employees. Understanding the many challenges facing today’s professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off.

GENERAL SUMMARY
Primary function of the job is to provide clerical support for the Records Division of the Grand Traverse Sheriff's Office and Traverse City Police Department ensuring that customers and co-workers receive prompt and professional assistance in person or on the phone. Primary responsibilities include transcribing reports, issuing gun permits, and providing other information upon request both in person and/or over the telephone. Work is reviewed upon completion for adherence to established policies and procedures and for results obtained. Confidentiality a must. Employees in this job have no formal supervisory role, however, may train, guide, or lead employees in the designated work unit. Employees work as part of a team and are responsible for ensuring that the team meets its objectives.

Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations.

May be required to work on-call in an emergency.

PRIMARY DUTIES AND RESPONSIBILITIES(may include but are not limited to the following)

• Transcribes and prepares police reports.
• Works with hand gun registrations and laws.
• Works with the public in person and in answering non-emergency phone calls.
• Processes, compiles, researches, and analyzes public safety information, and prepares and verifies reports, correspondence, and other documents utilizing applicable software, within established procedures.
• Provides comprehensive customer service, including delivery of accurate, prompt, and courteous assistance on complex policies, guidelines, and standard practices to internal and external customers, both verbally and in writing.
• Sorts, files, and maintains materials and filing systems (paper, computer or imaging); retrieves file materials; and keeps a record of file movement.
• Monitors and maintains appropriate levels of supplies and materials in support of unit operations and activities.
• Uses a wide variety of office machines such as printers, personal computers, facsimile machine, postage machine, adding machine, scanners, and copiers.
• May perform other support staff functions as requested.

EDUCATION, FORMAL TRAINING, AND EXPERIENCE(minimum requirements)

• Graduation from High School, or G.E.D.
• Two to four years related office experience.
• College level course work in a related field may substitute for up to one year of experience.
• Must be able to keyboard a minimum of 45 w.p.m.

CERTIFICATIONS, LICENSES(minimum requirements)

• May be required to possess and maintain a valid driver's license and personal automobile insurance, as well as eligibility to drive under the County's Vehicle policy.
• Must become LEIN certified within 6 months of start date.

BENEFITS Medical: The County offers employees a high-deductible plan through Priority Health. To help cover the cost of the deductible, Grand Traverse County will deposit a contribution amount up to $2,000 into an employee Health Savings Account every year. You may also direct deposit funds into this account every pay period.

• Vision: The County provides a no cost plan for employees. We also offer an enhanced plan through EyeMed.
• Dental: Our dental insurance provider is Delta Dental. You will pay no costs or premium for diagnostic and cleaning services.
• Wellness: Grand Traverse County is committed to creating a culture of health. We provide a variety of incentives and programs that allow you to live a healthy lifestyle.
• Employee Recognition: We highly value our employees, which we show by providing our employees awards and recognition throughout the year, and on anniversary dates.
• Tuition Reimbursement: Employees are reimbursed up to $5,250 annually for enrollment in courses at an accredited college, university, or trade school.
• Vacation: Grand Traverse County provides a generous amount of vacation days to benefitted employees so you can spend time with family and friends.
• Holidays: The County gives you 12 days a year to celebrate holidays. Beyond these 12 days, you will receive additional floating holidays to use at your discretion.
• Personal Leave: Employees receive 64 hours annually to use for appointments, take care of family needs and other personal reasons. Employees are paid every year for unused personal leave up to 40 hours.
• Parental Leave: Employees may take up to 6 months of leave to begin at birth or date of adoption of their child.
• Retirement: Grand Traverse County offers a defined contribution through MERS. The plan includes a generous match that fully vests after 6 years of employment. We also offer a deferred compensation 457b Plan.
• Life Insurance: Benefitted employees automatically receive life insurance.
• Short Term Disability: The County provides a plan through Mutual of Omaha, which pays two thirds of your salary or wages for a maximum of 182 days.
• Long Term Disability: The County provides a plan through Mutual of Omaha, which pays 60 percent of your salary or wages for a maximum of 24 months.

Job Type: Full-time

Pay: $17.90 per hour

Schedule:

• 8 hour shift

Work Location: In person

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