Membership Associate Job at The Ford Agency
Direct Hire
Collaborative Environment
Excellent Benefits
Opportunity For Growth
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing association. This individual will build relationships with an elite group of directors and C-Suite executives, support membership initiatives and provide excellent service to its valued members. If you are looking for a role where you will have the opportunity to interact with high level business professionals and have genuine growth potential, this could be the position for you!
Responsibilities Include:
- Build relationships with board members and C-Suite executives
- Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
- Oversee the process for new member applications and renewals
- Collaborate with team members to create strategies for engagement and retention
- Identify trends to drive utilization and tailored support to members
- Ensure revenue growth and track progress against goals
Qualifications Include:
- Bachelor's Degree
- 2+ years professional experience with client management, fundraising, communications, customer service or sales
- CRM, Salesforce, or data management experience highly preferred
- Superb written and verbal communication skills
- Excellent time-management
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