Company Overview

For the third consecutive year, Forbes has ranked Educational Systems Federal Credit Union as a top credit union in the State of Maryland. It’s an honor to receive this designation as the ranking is based on our members’ feedback. Our success is a result of our employees’ commitment to making a difference each and every day and helping the members of the education community achieve their financial goals and dreams.

Educational Systems Federal Credit Union is a not-for-profit financial cooperative whose core purpose is serving the education community. This makes us different from other financial institutions. Not only are we member-owned, but we are committed to our mission to grow by helping the members of the education community achieve their financial goals and dreams. We have accomplished this by upholding our values of integrity, excellence, commitment and respect while continually striving towards our vision to be the premier financial services provider for the education community. We’re a fast-growing organization with over $1.2 billion in assets and 13 branches, serving 85,000 members across eight school systems and three community colleges.

Vaccine Requirement

Educational Systems Federal Credit Union is committed to the health and safety of our employees, volunteers, and members. As such, we will require that all newly hired members of our team be COVID vaccinated two weeks prior to their first day of work. In accordance with applicable laws, we will consider exemptions to this requirement.

About This Career Opportunity

We’re currently seeking an experienced professional for a Senior Member Service Representative position. The Senior Member Service Representative provides a variety of sales and service functions such as providing information on all Credit Union services and effectively cross-selling the products and services that meet the member’s specific needs. Is responsible for managing the day-to-day operations of the branch in the absence of the Assistant Manager (where applicable) and Branch Manager. Supports the Credit Union’s membership and asset growth goals by participating in sales campaigns and community outreach events as determined by the Branch Manager. Acts as a sales and service role model for Member Services staff demonstrating high-level listening, sales and problem resolution skills. Supports Branch Manager in creating and maintaining a sales culture within the branch.

Requirements

This position requires a high school diploma or equivalent GED - an associate degree is preferred. Qualified candidates should have a minimum three (3) years financial institution experience, and must have experience selling and cross-selling products or services in a financial institution. One year of supervisory experience and one year of business development experience is preferred. Must have the ability to meet and/or exceed sales goals excellent verbal and written communication skills.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Application Question(s):

• • Can you please provide a general idea of your compensation requirements.
• • Educational Systems Federal Credit Union is committed to the health and safety of our employees, volunteers, and members. As such, we will require that all newly hired members of our team be COVID vaccinated two weeks prior to their first day of work. In accordance with applicable laws, we will consider exemptions to this requirement. Are you in compliance with this requirement?

Education:

• High school or equivalent (Preferred)

Experience:

• financial services: 3 years (Preferred)
• Outside sales: 1 year (Preferred)
• supervisory: 1 year (Preferred)

Work Location: In person

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