Job Summary: Essential member of the Psychiatric Services Team. Collaborates with physicians/mid-levels, nurses, and medical leadership to meet the clients needs where they are at. Performs preliminary patient care, including vital signs, interviewing, screening requirements and documentation of visit needs. Familiar with basic psychiatric medications, diagnosis, and treatment planning. Displays infection prevention practices while providing patient care. Schedules appointments and performs the intake functions for connecting patients into psychiatric services. Completes needed paperwork and follows up with timely communication to clients. Other miscellaneous delegated duties under the direction of a medical/clinical licensed professional.

Essential Functions:

• Reviews charts to determine treatment and administrative priorities
• Participates in team huddles (staffing)
• Supports clinic work flow by rooming patients and completing all needed documentation
• Prepares patient rooms using infection control practices
• Facilitates telepsych care to include navigation and preliminary troubleshooting of technology involved
• Perform patient vitals, to include pulse rate, temperature, blood pressure, weight, height and SPO2, and report any abnormal to nursing/provider staff.
• May perform phlebotomy
• Medication Injections
• Updates patient information accurately and timely in electronic health record
• Performs in house CLIA waived testing when applicable. Completes quality controls as required.
• Sends and follows up on patient referrals and lab orders
• Assists in completing all incoming paperwork/forms using patient information from EHR. Forward to appropriate provider anytime a medical or clinical decision must be made. Assures appropriate ROI is completed.
• Monitor and maintain supply levels; ensure all expired supplies are regularly removed
• Effectively and professionally communicate with patients, internal and external providers and documents all communication in medical records

Knowledge/Skills/Abilities:

• Must be at least 18 years of age
• High School Diploma or GED required
• Graduate of Medical Assistant Program and current RMA or CMA with the state or national level required at time of application to be considered.
• Certified EMT acceptable.
• Military applicants accepted with equivalent training and registered/certified certification.
• Strong customer service, communication, prioritization, and organization skills required
• Must have sufficient language skills and be able to communicate both verbally and in writing to accurately and professionally implement and document the services provided to clients.
• Possess basic computer navigation skills and type 25+ w.p.m. for the input and output of client information, using electronic record. Excellent data entry skills required.
• Experience using various treatment modalities appropriate for specified population, utilizing strength-based therapeutic approaches.
• Experience working in a team environment with rapidly changing priorities.
• Current CPR (BCLS) certification required

Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.