Guest Service Agent Job at Hotel Alba Tampa, Tapestry Collection by Hilton
Hotel Alba Tampa, Tapestry Collection by Hilton Tampa, FL 33609
Bringing contemporary style to Tampa’s historic Westshore District, the Hotel Alba delivers a unique one-of-a-kind experience for the modern-day work and leisure traveler in one of the area’s most vibrant business districts.
Perks
Travel Discounts, On Demand Pay and MUCH MORE!
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
1. Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
2. Thoroughly complete all guest transactions.
3. Promote and sell special hotel programs.
4. Interact with resort staff in a professional manner, assisting other departments with necessary information.
5. Be knowledgeable of all emergency procedures and Resort policies.
6. Maintain house bank.
7. Communicate all pertinent information to the Front Office Managers and Supervisors.
8. Follow set procedures on posting, charges, safe deposits, and refunds.
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