Gateway to College Resource and Outreach Specialist Job at Montgomery County Community College
Gateway to College Resource and Outreach Specialist
Reports to: Gateway to College Program Director
FLSA Status: Exempt
This position will be open until filled. Applications will be reviewed after Monday, October 24, 2022.
- This position requires PA clearances (Child Abuse, PA State Poilice, and FBI Fingerprints) prior to starting on their first day.
**This position has been approved for a flexible work option arrangement. The schedule will be hybrid, consisting of four (4) days on campus and one (1) day remotely. This flexible work option arrangement is in effect until August 31, 2023; however, the College will re-evaluate in February 2023 for the possibility of continuation for September 1, 2023 through August 31, 2024 as well as annually thereafter.
Flexible work options can be ended
at any time
by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.
Background Information:
The Gateway to College program at Montgomery County Community College serves young people at risk of not completing high school or who have stopped attending school. The program gives students the opportunity to earn a high school diploma while transitioning to a college campus and earning college credit. Students succeed in an educational setting with the support of the program’s caring team of instructors and student support specialists who each possess experience and commitment to under-served youth. In their first year, students take classes in a learning community as the foundation for their matriculation into college-level coursework. The Gateway program is changing lives and supporting young people to reinvent themselves and their futures.
The Gateway to College program at Montgomery County Community College is part of a nationwide network of college partners implementing Gateway to College. More information about Gateway to College is available at: https://achievingthedream.org/gateway-to-college/ and https://www.mc3.edu/choosing-montco/resources-for-students/student-success-center/outreach-programs/gateway-to-college-program
Position Summary:
The Resource and Outreach Specialist (ROS) at the Pottstown campus is responsible for providing a broad range of services to support students enrolled in the Gateway to College (GtC) program. The ROS initiates, develops, and maintains strong relationships with students to ensure student success. The ROS designs and implements recruitment and retention strategies, maintains student files and records, develops student course schedules, provides academic and career advising, and counsels students on areas such as balancing life and school, and goal setting to support their academic and personal success. Additionally, the ROS will deliver curriculum for the First Year Experience (FYE 101) course including topics such as time management, developing college level classroom habits, studying and test-taking strategies, accessing campus and community resources, etc. As a leader in encouraging a holistic approach to programming and student support, the ROS actively collaborates with the GtC staff and faculty team to identify and use innovative and engaging instructional practices, to build a consistent programmatic culture, to encourage student success, and to continually improve the GtC program. The Resource and Outreach Specialist consistently utilizes a strengths-based approach to connecting with, engaging, and working with students.
Principle Responsibilities:
- Provide regular, individualized coaching, counsel, support, and case management to students experiencing family, personal, or economic crisis which may impact academic and personal success
- Provide referrals and support students to access additional community resources or counseling services as needed
- Monitor academic status of students on caseload and respond proactively to academic difficulties
- Maintain professional boundaries and confidentiality in relationships with students and in emotionally charged situations
- Participate in regular team review and discussion of proven instructional and youth development practices to inform teaching and program design, adapting strategies and practices accordingly
- Serve as a dependable team member, utilizing strong organizational and time management skills including flexibility and resourcefulness
- Participate in ongoing professional development activities within the college and within Achieving the Dream (including webinars, trainings, and conferences)
- Support the college’s other Early College initiatives, including Summer Bridge, New Student Orientation, and Graduation
- Deliver classroom instruction of the First Year Experience course for first term students.
- Design and facilitate workshops, small training sessions, and groups
- Manage strong, positive, professional partnerships with a variety of people and organizations, primarily school district partners and liaisons (Guidance Counselors, Principals) at those partnerships
- Develop and deliver engaging outreach and informational presentations with school district and college personnel, students, families, and community agencies
- Regularly interface and collaborate with school district partners on referrals, approvals, and records for students
- Support the College’s Early College programs with direct to student outreach, admissions, and registration
Minimum Qualifications:
- Master’s degree in related field from an accredited institution
- Five years full-time work experience to include at least two years working with underserved students and three years demonstrated experience working with diverse populations
- Demonstrated experience in successfully advising, building positive relationships, motivating and supporting under-prepared and culturally diverse young people
- Experience assessing student needs and coordinating culturally competent educational and community based services
- Experience establishing and maintaining effective working relationships with diverse colleagues and partners
- Possess knowledge of current research-based interventions with under-prepared and under-represented students
- Comprehensive computer and related technology skills, including web-based resources
Preferred Qualifications:
- Knowledge of the greater Pottstown area, including Chester and Berks county school districts
- Experience managing a caseload and case files
- Experience in community outreach and partnership development; knowledge of local social service systems
- Experience with curriculum development, alignment and integration and outcomes assessment
- Experience teaching college success and/or career readiness course; experience and interest in alternative instructional methods, including innovative use of technology for learning and instruction
Work Environment
: Work is carried out in a typical office environment, with some travel required, including some air and overnight travel. Work pressure and irregularities in work schedule (early and/or late) may occur.
Montgomery County Community College (MCCC) has a strong institutional commitment to diversity and is dedicated to excellence through diversity in education and employment. MCCC, an EEO Employer, provides equal employment and educational opportunities to all who are qualified. In keeping with the College’s diversity initiative, MCCC seeks and welcomes applications from diverse candidates, those who have had multicultural experience, and those who can demonstrate a commitment to diversity.
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