Front Desk Job at GRC Management
Title: Front Desk
- Provide great customer service to all residents, guest, employees and vendors.
- Answer telephones, check voicemails, take and receive messages for Employees.
- Ensure that all visitors sign in and sign out.
- Ensure that all visitors are desired by the resident they claim to be visiting before allowing them in the building. Check that all visitors are allowed in the building.
- Attend to call-for-aid alert by calling the tenant if no response, go to tenant’s unit and check on the tenant. Ensure call-for-aid is turned off before leaving unit.
- Bring emergency or significant issues to the attention of the Manager.
- Maintain cleanliness vestibule area.
- Assist residents with completing work order requests.
- Sort and distribute packages.
- Assist residents with lock outs.
- Document and log all incidents via use of incident report forms.
- Monitor and respond to all fire and emergency systems.
- Monitor and control building access according to procedures. Ensure all entrance doors are locked at the end of business day. a
- Any other duties assigned with by Management.
Staff supervision:
- Report directly to Building Manager.
Participate as a team member.
- Work collaboratively with other building staff to assist tenants and ensure tenant safety.
Physical Requirements
- Able to lift 50 lbs.
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