Crew Base Coordinator - Orlando (MCO) Job at Southwest Airlines
Department: Flight Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Crew Base Coordinator invests in the future of Southwest’s People by providing administrative support to Pilots, Chief Pilots, and Supervisor Crew Base Administration at the Orlando (MCO) Base. This role works collaboratively with Teams in Flight Operations (Flight Ops), Orlando’s Ground Operations (Ground Ops), and various Teams throughout the Company to coordinate training, assist with payroll, file necessary reports, and provide overall administrative support to the Orlando Crew Base. The Crew Base Coordinator brings an attention to detail and passion for connecting with our People to this important role, where you’ll have the opportunity to drive your own career with Heart and the future of the Orlando Crew Base.
As the Orlando (MCO) Crew Base Coordinator, you can expect:
Partner with Cohearts to cover the hours of operation for the Orlando base.
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.**
Explore more Benefits you’ll love: swa.is/benefits
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Work to ensure efficient operations of the Pilot Base by effectively handling a variety of administrative issues in a timely manner
Provide administrative support to the Chief Pilots within the Base
Act as the front line support for Pilot inquiries and issues. Reach out for assistance to other workgroups as needed and get back to Pilots in a timely manner with resolution
Be visible and available in the Base
Keep the Base (office area and lounge) organized and stocked with necessary supplies
Partner with Training Scheduling for end of month disqualification process with distance learning and medical info as needed for Pilot qualifications
Be on time and ready for work at the start of shift (or trade shift as needed) to cover the operational office hours of the Base, in partnership with Peers
Ensure timely and thorough updates are provided to Chiefs, Pilots and HDQ as needed
Serve as resource for Pilots
Partner with Peers to find the most cost effective and efficient ways to support Pilots and Chiefs in the Base
Responsible for reporting Pilots' scheduling changes, including any unexpected pulls (death, medical, jury duty, etc.)
File a variety of irregularity reports promptly and ensure that details are logged in the system and distributed to all necessary parties
Maintain OJI files
Plan Pilots' retirement parties, following system-wide guidelines across all Bases for consistency
Coordinate Base culture events
Reconcile expense reports, P-card and reimbursements
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Entry level knowledge of administrative skills
Ability to communicate in a flexible and effective manner
Ability to learn computer programs and applications pertaining to Flight Operations and Base management
Ability to handle multiple tasks simultaneously and work well in faced paced situations
Ability to handle working within contractual environment of the Pilots
Ability to handle sensitive and confidential information
Ability to consistently maintain a positive attitude and demeanor
Ability to work with a sense of urgency and take initiative in handling tasks, projects and assignments
Ability to problem solve moderately complex issues
Ability to be approachable and provide high level of Customer Service to both internal and external customers
Ability to celebrate and recognize Customers and Peers for a job well done
Ability to give and receive feedback and embrace change
Ability to utilize resources for prompt turnaround on issues and assignments
Ability to think strategically and work efficiently
Ability to demonstrate proactive approach to work
Education
Required: High School Diploma or GED
Experience
Entry level experience, developing skills and knowledge in:
Administrative, Coordination and/or Customer Service area
Licensing/Certification
Must possess a current, valid driver's license in the United States
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to operate motorized vehicles/equipment
Ability to move/transport 25 lbs on an occasional basis (under 50%)
Ability to raise 25 lbs on an occasional basis (under 50%)
Ability to extend and secure objects in front/above/below/beside oneself
Ability to traverse from one location to another
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to work rotating shifts, holidays, and overtime
Ability to work extended hours as needed
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Crew Base Coordinator invests in the future of Southwest’s People by providing administrative support to Pilots, Chief Pilots, and Supervisor Crew Base Administration at the Orlando (MCO) Base. This role works collaboratively with Teams in Flight Operations (Flight Ops), Orlando’s Ground Operations (Ground Ops), and various Teams throughout the Company to coordinate training, assist with payroll, file necessary reports, and provide overall administrative support to the Orlando Crew Base. The Crew Base Coordinator brings an attention to detail and passion for connecting with our People to this important role, where you’ll have the opportunity to drive your own career with Heart and the future of the Orlando Crew Base.
As the Orlando (MCO) Crew Base Coordinator, you can expect:
Partner with Cohearts to cover the hours of operation for the Orlando base.
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.**
Explore more Benefits you’ll love: swa.is/benefits
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Work to ensure efficient operations of the Pilot Base by effectively handling a variety of administrative issues in a timely manner
Provide administrative support to the Chief Pilots within the Base
Act as the front line support for Pilot inquiries and issues. Reach out for assistance to other workgroups as needed and get back to Pilots in a timely manner with resolution
Be visible and available in the Base
Keep the Base (office area and lounge) organized and stocked with necessary supplies
Partner with Training Scheduling for end of month disqualification process with distance learning and medical info as needed for Pilot qualifications
Be on time and ready for work at the start of shift (or trade shift as needed) to cover the operational office hours of the Base, in partnership with Peers
Ensure timely and thorough updates are provided to Chiefs, Pilots and HDQ as needed
Serve as resource for Pilots
Partner with Peers to find the most cost effective and efficient ways to support Pilots and Chiefs in the Base
Responsible for reporting Pilots' scheduling changes, including any unexpected pulls (death, medical, jury duty, etc.)
File a variety of irregularity reports promptly and ensure that details are logged in the system and distributed to all necessary parties
Maintain OJI files
Plan Pilots' retirement parties, following system-wide guidelines across all Bases for consistency
Coordinate Base culture events
Reconcile expense reports, P-card and reimbursements
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Entry level knowledge of administrative skills
Ability to communicate in a flexible and effective manner
Ability to learn computer programs and applications pertaining to Flight Operations and Base management
Ability to handle multiple tasks simultaneously and work well in faced paced situations
Ability to handle working within contractual environment of the Pilots
Ability to handle sensitive and confidential information
Ability to consistently maintain a positive attitude and demeanor
Ability to work with a sense of urgency and take initiative in handling tasks, projects and assignments
Ability to problem solve moderately complex issues
Ability to be approachable and provide high level of Customer Service to both internal and external customers
Ability to celebrate and recognize Customers and Peers for a job well done
Ability to give and receive feedback and embrace change
Ability to utilize resources for prompt turnaround on issues and assignments
Ability to think strategically and work efficiently
Ability to demonstrate proactive approach to work
Education
Required: High School Diploma or GED
Experience
Entry level experience, developing skills and knowledge in:
Administrative, Coordination and/or Customer Service area
Licensing/Certification
Must possess a current, valid driver's license in the United States
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to operate motorized vehicles/equipment
Ability to move/transport 25 lbs on an occasional basis (under 50%)
Ability to raise 25 lbs on an occasional basis (under 50%)
Ability to extend and secure objects in front/above/below/beside oneself
Ability to traverse from one location to another
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to work rotating shifts, holidays, and overtime
Ability to work extended hours as needed
- 401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.