Collection Specialist - PA Billing Job at Springfield Clinic
The Collection Specialist is responsible for analyzing and reconciling monthly results from the Clinic's collection agencies in a timely manner, reporting to management on listed and returned accounts, and addressing collection agency billing inquiries. Responsible for serving as a resource to other Patient Accounting staff regarding collection accounts and related issues.
Job Relationships
Reports to the Billing Relations Supervisor
Principal Responsibilities
Education/Experience
Knowledge, Skills and Abilities
Working Environment
Normal office environment.
PHI/Privacy Level
HIPAA1
Job Relationships
Reports to the Billing Relations Supervisor
Principal Responsibilities
- Address collection agency inquiries within three-five (3-5)- days of notification.
- Post all provider directed adjustments to Bad Debt reports.
- Reconcile assignments for all legal action.
- Represent Springfield Clinic in all litigation cases seeking court judgments.
- Work closely with Manager on all settlement considerations.
- Prepare HPSA for Accounting Department on a quarterly basis.
- Address all bankruptcies and deceased notifications from agencies to the proper staff.
- Responsible for adhering to Patient Accounting billing policies and guidelines.
- Comply with the Springfield Clinic incident reporting policy and procedures.
- Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
- Provide excellent customer service and adhere to SC Way customer service philosophy.
- Perform other job duties as assigned.
Education/Experience
- High School graduate or GED required.
- Two to three (2-3) years data entry experience preferred.
- Two to three (2-3) years experience in medical billing preferred.
Knowledge, Skills and Abilities
- Good listening skills required.
- Strong knowledge of insurance billing preferred.
- Ability to multi-task and prioritize workload on a daily basis.
- Proficient with the Clinic's practice management system (IDX), electronic health record (Allscripts) and Microsoft Office Suite.
Working Environment
Normal office environment.
PHI/Privacy Level
HIPAA1
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