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Assistant Manager Job at All Aboard Properties

All Aboard Properties Saint Augustine, FL 32084

Company History

All Aboard Storage is a family-owned and operated business founded in Volusia County. Since the company’s establishment in 1983, we have expanded to 24 locations throughout the counties of Volusia, Sumter, Orange, Seminole, and Flagler. Through dedication to our customers, we have been voted the No. 1 storage facility by the Daytona Beach News Journal’s Reader’s Choice Award for over 20 years! We are proud to add that we have also been voted one of the top ten employers to work for in the Daytona Beach News-Journal for 2018, 2019, and 2020!

Job Description:

As a storage Co-Manager, you will be working as a team with the Property Manager to guarantee customer satisfaction, ensure impeccable property appearance, and exceed financial goals in order to promote company growth.

This position begins by training on site. Routinely, we have two employees stationed at each location—the Property Manager and the Co-Manager. Subsequently, this position requires the ability to work both individually and collaboratively. Whenever a position becomes available, our Co-Managers have the opportunity to be promoted as we predominately hire internally!

Employee Schedule: Four Day Work Week!

Our hours of operation are Mondays through Fridays from 9 AM to 6 PM, Saturdays from 9AM to 5PM, and closed Sundays and major holidays; our Co-Managers and Property Managers alternate working every other Saturday. They also organize their preferred schedule among themselves every month; most of our Co-Managers and Property Managers elect to perform 10-hour shifts four days a week, resulting in three days off every week.

Primary Responsibilities:

There are three main aspects of the Co-Manager position: salesmanship, property management, and customer service.

1. Salesmanship: Selling Space and Merchandise to Our Customers

  • Physically taking customers to the units and showing the unit to them
  • Informing customers of the features and benefits of storing with us as opposed to storing with a competitor
  • Returning to the office with the customer to gather and save their information
  • Following up with the potential tenant over the phone and/or email
  • Renting storage units/parking spaces daily and completing the lease agreements with the tenants

2. Property Management: Maintaining an Impeccable Property Appearance

  • Sweeping the hallways
  • Cleaning the vacant units
  • Cleaning the office and the bathrooms
  • Pulling/spraying any weeds and spraying for pests
  • Picking up any trash that may have been left on the property
  • Identifying and properly removing any safety hazards on the property
  • Identifying any maintenance issues and reporting them to our maintenance technicians

3. Customer Service: Providing Exceptional Customer Service

  • Assisting the Property Manager in day-to-day operations
  • Answering phone calls and emails in a professional manner
  • Taking payments over the phone or in-person
  • Helping customers with any questions or concerns they may have
  • Following up with potential tenants interested in storage
  • Performing collection calls for customers that have missed payments
  • Operating our company software systems to manage current tenants

Benefits:

  • $15.00 per hour and a $300 signing bonus after working past 90 days of employment
  • Three days off per week
  • Monthly bonus if the property you are working at meets or exceeds their revenue goals
  • Annual raises
  • Life Insurance (company pays 100% of premium)
  • Health Insurance (company pays 50% of premium)
  • Dental Insurance
  • Vision Insurance
  • 401 K (matching)
  • Supplemental Insurance (Aflac)
  • Tuition reimbursement (if the schooling is applicable to the job)
  • Travel reimbursement (if traveling for company purposes on company time)

Qualifications:

  • The candidate should value customer service and working as a team.
  • The candidate should value the same qualities that our company does.
  • The candidate should be outgoing and friendly to all customers and coworkers.
  • The candidate should not be afraid to clean. Storage units can get messy!
  • The candidate should have reliable transportation.
  • The candidate should be comfortable performing heavy lifting.
  • The candidate should be comfortable standing or sitting for long periods of time.
  • The candidate should be comfortable with computers, phones, and computer software systems, and should be able to learn them quickly.
  • The candidate should be searching for long-term employment with our company.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • 4x10
  • Day shift
  • Monday to Friday
  • No nights
  • Self-determined schedule
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Signing bonus

Ability to commute/relocate:

  • Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location




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