Administrative/Operations Assistant & Customer Service Representative Job at Africa Imports
Africa Imports South Hackensack, NJ 07606
We are looking for a capable person with a range of skills and flexibility to take on a variety of customer service and operational tasks. This is a general role with the opportunity for growth and increased responsibility in different areas of the business over time.
Pay: $20/hr to start + sales bonuses
Responsibilities:
- Provide excellent customer service, take customer orders by phone and answer customer inquiries via phone, e-mail and chat
- Process daily website orders
- Work with warehouse to resolve daily operational issues
- Daily bookkeeping and data entry tasks
- Other administrative and operational tasks as needed
Qualifications:
- Customer service experience
- Excellent organizational and problem solving skills
- Ability to multi-task and prioritize workflow
- Strong basic math skills
- Flexible, willing to learn new tasks and take on more responsibility over time
- Basic Excel skills a plus
Hours: 9am-5:30pm M-F // Sat 9am-1pm (2-3 Sat. per month, as needed)
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Health insurance
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Work setting:
- In-person
- Office
Ability to commute/relocate:
- South Hackensack, NJ 07606: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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