Who We Are

At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines. To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure. This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment. Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

This Opportunity

The Vice President (VP) of Operations will serve a critical leadership role in Louis Berger Services’, Inc. (LBS) Infrastructure Asset Maintenance (IAM) practice in the state of Florida. The VP of Operations will be primarily responsible for implementing Louis Berger’s Asset Maintenance (AM) portfolio and ensuring operational performance with clients such as the Florida Department of Transportation (FDOT), Florida Turnpike Enterprise (FTE) or other transportation agencies (e.g. toll authorities). The VP of Operations will serve as a leader in transportation safety, quality, schedule, cost, and performance. A successful VP of Operations will ensure projects meet contractual performance requirements, deliver strong client scores, and meeting financial targets.

Your Impact

The VP of Operations will be responsible for the successful execution of projects, implementing a zero-harm safety program, ensuring quality service delivery, client satisfaction, and financial performance. Duties and responsibilities include the following:

• Oversees the successful execution of LBS’s asset maintenance contract portfolio within the state of Florida with primary focus on service delivery, scope, schedule, budget, risk identification and mitigation, client escalation, and contract compliance.
• Provides supervision and oversight of project operations to include managing an existing team of Senior Project Managers, Project Managers, and building future project teams with new contract awards.
• Manage client relationships and monitor client satisfaction with LBS performance, report to management, disseminate for use in proposal and marketing efforts.
• Develop team of Sr. PMs and PMs by clearly articulating vision, functions, goals, processes, defining operating parameters and holding staff accountable.
• Responsible implementing the overall safety program for Louis Berger AM operations in the state of Florida.
• Foster relationships with key vendors, subcontractors, and partners.
• Establish and maintain standard systems, metrics, and reports for measuring subordinate project operations, to include Key Performance Indicator (KPI) dashboards for safety, quality, compliance and profitability.
• Disseminate best practices, leverage contract terms and conditions, spread peer knowledge across projects and develop project leaders.
• Plan, develop, and implement strategy for long range operations of regional AM practice to meet organizational performance plans.
• Communicate regularly with subordinate employees as well as LBS management on the status of operations at project sites, raise risks and implement mitigation plans.
• Develop and manage client relationships to position Louis Berger for success on existing projects.
• Participate in client visits, industry events and project reviews.
• Work with business development teams to put assist with technical and price proposal development to include meeting with clients, developing concepts of operations, revising cost estimates, reviewing technical proposals, and transitioning projects from award to execution.
• Support and attend pre-bid meetings, award kick-offs and debriefs as required.
• Identify and validate qualified project managers and technical staff to be named on proposal(s).
• Leads by example and implements a culture of S.E.R.V.I.C.E. per the company’s values program.
• Other duties as assigned or necessary to further LBS’s market position in the state of Florida.

Who You Are

Required Qualifications

• Must have a bachelor’s degree in engineering, business, operations, construction or similar field. A master’s degree in business administration or engineering with a Professional Engineer (PE) license is preferred.
• Fifteen (15) years of directly applicable experience in a management position delivering asset maintenance, field operations management, or highway/roadway operations, maintenance, or construction. Transportation, state or local government experience a plus.
• Demonstrated experience in successfully delivering projects with high client satisfaction/ratings, strong financial performance, and developing project teams delivering performance and profitability over a portfolio of projects with greater than $20 million in revenue per year.
• Knowledge of elementary engineering principles and standard methods, materials, tools, and equipment used in highway maintenance operations.
• Ability to read and understand technical engineering drawings and plans.
• Knowledge of the federal, state, and departmental regulations applicable to the work, such as the proper use of safety equipment (i.e., shoes, hard hats, goggles, etc.), equipment operation, right of way operations, and materials handling.
• Knowledge of various highway maintenance equipment (i.e., tractors, dozers, loaders, trucks, and graders) performing highway maintenance duties; material usage in the field and crew operations; quantity records and supply usage.
• Knowledge of the effects weather conditions have on road surfaces (i.e., expansion, contraction, deterioration, erosion, etc.) and the extent these conditions effect the safe movement of traffic.
• Ability to effectively present briefings/presentations to government personnel in senior leadership positions.
• Must be able to prioritize variable/fluctuating and demanding workload to include flexible work hours/days as needed to meet schedule.
• Must be able to professionally interact with customers of all levels.
• Fluent English reading and writing skills to be able to read and understand government guidance for day-to-day work requirements.
• Must maintain a valid United States driver’s license.
• Understand and abide by ethical behavior and integrity standards, per Louis Berger’s Code of Business Conduct.
• Willingness to travel 25% to 50% of the time depending on ongoing operational activities.
• Must be authorized to work in the US or will be authorized by the successful candidate’s start date.

#LI-CB1

Additional Requirements

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Additional Details

• Travel Required: 50%
• Job Status: Regular
• Employee Type: Full
• Primary Location: ORLANDO - E PINE ST
• All locations: US-FL-Belle Glade, US-FL-Cocoa Beach, US-FL-Coral Gables, US-FL-Daytona Beach, US-FL-Deland, US-FL-Florida City, US-FL-Fort Lauderdale, US-FL-Fort Myers, US-FL-Gainesville, US-FL-Holly Hill, US-FL-Indiantown, US-FL-Jacksonville, US-FL-Jensen Beach, US-FL-Lakeland, US-FL-Marathon, US-FL-Melbourne, US-FL-Miami, US-FL-Miami Lakes, US-FL-Ocoee, US-FL-Orlando, US-FL-Palatka, US-FL-Palm Beach Gardens, US-FL-Panama City Beach, US-FL-Pensacola, US-FL-Pompano Beach, US-FL-Sanford, US-FL-Sarasota, US-FL-St Petersburg, US-FL-Sunrise, US-FL-Tallahassee, US-FL-Tampa, US-FL-Titusville, US-FL-Vernon, US-FL-Vero Beach, US-FL-Wellington, US-FL-West Palm Beach

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com

WSP provides a flexible, agile and hybrid workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.