Summary: This position is a perfect opportunity for Lead Dental Assistants who are looking to transition from clinical dentistry to the administrative and business development side of dental business! Under the supervision of the Sr. Manager of Market Development the Dental Staff Training and Development Coordinator assists the Launch team in a facets of new market integration as well as updating existing markets with operational modifications.
Essential Duties and Responsibilities:
- Develop and monitor new workflow and processes to meet growth needs of the company.
- Manage flow of equipment and supply requests; prioritizing requests to ensure no downtime occurs. Maintain back up inventory.
- Assemble dental kits and equipment; ensure all is sterilized. Work with development department to enhance or restructure existing kits to meet client requests.
- Ensure "back up" kits are created and updated.
- Train new and existing employees on supply formulary, proper equipment maintenance, compliance tasks, daily workflow process.
- Order applicable supplies and equipment for new markets. Ensure supplies are delivered timely.
- Monitor and process equipment and supply orders for existing markets.
- Build relationships with supply vendors to ensure cost saving measures.
- Assist with new location property search.
- Must be able to work independently and meet strict timelines for new market openings.
- Must be able to travel at least 50% of the time to new and existing locations.
- Ability to load and unload a van with dental equipment and supplies; ability to life approximately 40 pounds.
- Must complete frequent compliance tasks.
- Other duties as assigned.
Job-Type and Schedule: Full-Time, Monday-Friday, 8:00AM-5:00PM
Compensation Package:
- Medical, Dental, Vision, 401K, Short-Term Disability, Life Insurance
- 10 Paid Holidays
- Paid Parental Leave / Paid Maternity Leave
- Professional Development / Tuition Reimbursement
- Growth and promotion
Supervisory Responsibilities:
- None.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
- Customer Service: Manage difficult situations; responds promptly to needs of patients and advocates; solicits feedback to improve service; responds to requests for assistance; meets commitments.
- Interpersonal skills: Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas.
- Written Communication: Writes clearly; edits work for spelling and grammar; presents numerical data accurately; able to read and interpret information.
- Teamwork: Balances team and individual responsibilities; exhibits objectivity; welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and attain group commitments and goals.
- Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration.
- Ethics / Diversity: Shows respect and sensitivity for cultural differences; educates others on the value of diversity; treats people with respect; keeps commitments and inspires the trust of others.
- Safety and Security: Observes and enforces safety and security procedures; reports and corrects potentially unsafe or hazardous conditions; ensures compliance of company policies and procedures.
Qualifications:
To perform the job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform the job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language Skills: Ability to read and interpret documents including but not limited to compliance and safety documents; policy and training manuals, routine reports, and correspondence; speak effectively and present information to individuals in the organization.
- Mathematical Skills: Ability to apply basic math skills; work with concepts such as fractions, percentages, ratios, and proportions to practical situations; effectively calculate figures such as discounts, etc.
- Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where high level of standardization exists; interpret instructions furnished in written or oral form.
- Computer Skills: An individual should have intermediate knowledge of dental practice management software and Microsoft office and internet software.
Education and or Experience:
- High school diploma or equivalent required.
- Two to five years dental assisting experience.
- Knowledge of dental terminology.
- Practice Management software experience.
Physical Demands:
- The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Must be able and willing to travel to client facilities daily.
- While performing the duties of the position, the employ is frequently required to stand, walk, sit, use hands to type on keyboard, reach with hands and arms and life and or move up to 40 pounds.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters when performing the essential duties of this job. Reasonable accommodations made be made to individuals with disabilities to perform the essential functions.
- While performing the duties of the job, the employee may be exposed to moving mechanical dental instruments, fumes, dust, or airborne particles chemicals used for dentistry and bloodborne pathogens.
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