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Tournament Coordinator Job at Silverado Resort and Spa

Silverado Resort and Spa Napa, CA 94558

Silverado Resort and Spa is excited to announce the exceptional career opportunity of Tournament Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Provides a positive, high level of service to customers by working with each tournament group to ensure successful completion of the event.
Key Responsibilities of the Tournament Coordinator:
  • Coordinates each tournament or event from the initial planning stages until the completion of the event.
  • Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels. Generates monthly calendar of events for management review.
  • Develops and maintains contacts (new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues.
  • Schedules and maintains tee times for members, groups and individual play.
  • Maintains accurate records for all groups and tournaments.
  • Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc).
  • Works with customers to promote events, sell logo merchandise, and coordinate other golf services.
  • Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals.
  • Assists with the registration of golfers for tournaments.
  • Administers tournaments in conjunction with facility tournament manual.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Group Sales Associate.
  • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
  • Performs other duties as required.
Minimum Qualifications for the Tournament Coordinator:
  • Associate’s degree (AA) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Experience using Golf Genius recommended but not required

Other Qualifications:

  • Regular and reliable attendance.
  • Thorough understanding of course rotation and tee time arrangement.

Compensation:

  • Pay scale is $22 - $25 per hour plus group service.




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