Specialist - Change and Program Support Job at United Airlines Inc.
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Job overview and responsibilities
The change and program analyst will support the implementation and sustainment of process and technology changes across technical operations. This role will assist in understanding impacts to critical business capabilities, documenting changes to processes, and assisting in training and communications planning for key collaborators. This analyst will work with both senior leadership and working teams to develop and complete readiness plans across the division. This role will support multiple project teams simultaneously and partner with technology, other business collaborators and outside vendors, as applicable, to complete required activities.
Key Responsibilities:
Collaborate on project implementation strategies and plans, including partner assessment, communications, change readiness, capability transfer, and end-user training
Support organizational change activities and assist with feedback loops with cross-functional team members and partners to drive Enterprise Business Transformation and ensure adoption
Assist process and technology changes by driving ongoing communication, training, and frontline engagement strategy
Maintain collaborator communities to drive continuous engagement and feedback
These collaborator communities ("champions") act as change agents, represent the opinions and priorities of their respective groups and ensure changes are mindful of the people they impact and deployed in a thoughtful way
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree
2+ years of experience working on projects involving continuous improvement, organizational change, technology implementation or innovation
Familiar with developing and delivering communications, bulletins, or end user training
Highly organized
Ability to run/support multiple projects
Excellent oral and written communication skills
Ability to design and document a process
Ability to work cross functionally with key collaborators at multiple levels of the organization
Strong problem-solving skills and ability to influence others toward desired outcome
Ability to inspire change
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Experience leading change with operational work groups
Familiar with developing and delivering communications, bulletins, or end user training
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Job overview and responsibilities
The change and program analyst will support the implementation and sustainment of process and technology changes across technical operations. This role will assist in understanding impacts to critical business capabilities, documenting changes to processes, and assisting in training and communications planning for key collaborators. This analyst will work with both senior leadership and working teams to develop and complete readiness plans across the division. This role will support multiple project teams simultaneously and partner with technology, other business collaborators and outside vendors, as applicable, to complete required activities.
Key Responsibilities:
Collaborate on project implementation strategies and plans, including partner assessment, communications, change readiness, capability transfer, and end-user training
Support organizational change activities and assist with feedback loops with cross-functional team members and partners to drive Enterprise Business Transformation and ensure adoption
Assist process and technology changes by driving ongoing communication, training, and frontline engagement strategy
Maintain collaborator communities to drive continuous engagement and feedback
These collaborator communities ("champions") act as change agents, represent the opinions and priorities of their respective groups and ensure changes are mindful of the people they impact and deployed in a thoughtful way
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree
2+ years of experience working on projects involving continuous improvement, organizational change, technology implementation or innovation
Familiar with developing and delivering communications, bulletins, or end user training
Highly organized
Ability to run/support multiple projects
Excellent oral and written communication skills
Ability to design and document a process
Ability to work cross functionally with key collaborators at multiple levels of the organization
Strong problem-solving skills and ability to influence others toward desired outcome
Ability to inspire change
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Experience leading change with operational work groups
Familiar with developing and delivering communications, bulletins, or end user training
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.