Job Responsibilities:

• Builds and maintains rapport with residents.
• Defuses disruptive behavior by verbal interventions.
• Controls disruptive behavior by appropriate verbal orders.
• Uses verbal and listening skills to determine potential resident problems, such as suicide risk, intoxication, drug usage, assaultive behavior, etc.
• Informs and explains RRC rules to residents.
• Communicates information regarding security, safety and operations through the chain of command.
• Monitors residents, watching closely for unusual behavior, improper conduct or signs of conflict.
• Monitors visits between residents and personal visitors.
• Supervises periods of recreational activity.
• Searches residents, by pat method, to detect and confiscate contraband or unapproved items.
• Searches resident living quarters, recreational areas, visiting areas and other areas in buildings or on the grounds for contraband and unapproved items.
• Searches the perimeter of an area by making checks on foot, to ensure there are no security breaches or contraband
• Conducts security checks of the facility.
• Communicates with other staff and Case Manager to inform about resident behaviors, incidents and/or to request assistance.
• Performs head counts to visually ensure the presence of all residents.
• Coordinates facility head counts to confirm total population.
• Checks IDs to ensure only authorized persons enter or leave facility.
• Processes new admissions and discharges.
• Responds to emergency situations according to facility procedures, such as medical, fire, security, etc.
• Writes narrative reports describing events that have happened, such as confidential reports, incident reports, disciplinary reports, special observation reports, etc.
• Reads and writes short notes in a log book as a means of passing information about daily events from one shift to another, such as inventory logs, post logs, narrative logs, etc.
• Uses portable two-way radio.
• Attends and participates in required training.
• Reads policy and procedure manuals, directives and memos.

Qualifications:

You must meet all of the following requirements:

• Applicants must have a high school diploma or GED certificate and two years full time work experience, military service or college training.
• Applicants must be able to safely and efficiently perform essential job functions. Physical demands include, but are not limited to, hearing for conversations and surveillance, vision for constant observation, continuous walking of facility, standing for long periods, gripping with hands and fingers, and speaking clearly and audibly.
• Applicants will be subject to criminal and motor vehicle records checks. Adverse background data may be grounds for immediate disqualification. All information obtained in this process will remain confidential to the extent required by law.
• Any falsification of application information may result in immediate disqualification from further employment consideration. Falsification discovered after appointment may result in immediate termination from employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)