Job Title: Server, Café Sebastienne

Department: Café Sebastienne

Classification: Part-time, Hourly, Non exempt

Reports to: Café Sebastienne

Date: November 2022

Position Summary

The server provides exemplary customer service to the guests of Café Sebastienne, one of Kansas City’s premier restaurants. This individual is committed to creating a fine dining experience for all Café patrons, plays a leadership role in front of house activities.

Major Responsibilities

Food/Customer Service

· Provides exemplary customer service to guests of Café Sebastienne

· Keeps up-to-date on daily specials and menu changes

• Presents menu and daily specials, answers questions, and makes suggestions regarding food and service
• Writes order on check or memorizes it

· Rings up order information in the POS system

• Relays order to back of house and serves courses from kitchen and service bars
• Garnishes and decorates dishes preparatory to serving
• Ladles soup, brews coffee, and performs other services as determined by establishment's size and practices
• Observes diners to respond to any additional requests and to determine when meal has been completed
• Totals bill and accepts payment
• Clears and resets counters or tables at conclusion of each course
• All other duties as assigned

Key Competencies

Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance.

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions.

Team Work: Balances team and individual responsibilities, contributes to building a positive team spirit.

Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent.

Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals.

Safety and Security: Observes safety and security procedures, uses equipment and materials properly.

Job Specifications

· Must work well in a fast-paced, high-energy environment

· High school diploma or GED required

· 3 – 5 years professional experience in the food service industry

· Maintain a current Food Handler and Liquor Handler license with the City of Kansas City

· Physical requirements: The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Job Type: Part-time

Pay: $6.50 per hour

Weekly day range:

• Weekend availability

Work Location: One location

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