Do you have prior experience processing claims forms? Have you positively represented an organization while communicating with external parties? The Oregon Lottery is looking for one (1) Risk and Claims Specialist to join the team!

This is a remote-hybrid position. You will be only be on site at our Salem Headquarters approximately once per week or for projects and meetings.

About Us

Did you know that the Oregon Lottery is a leader in the gaming industry, and an important contributor of revenue for Oregon's schools, economic development, state parks, watershed restoration, veteran's programs, and outdoor schools?

About the Team

The Risk and Claims Specialist will report to the Manager of Administrative Support and will join the Retail Contracts team. You will also work with retailers, DAS Risk Management, insurance companies, and individuals involved in claims investigations.

About the Role

The Risk and Claim specialist will be the primary contact to prepare and process risk management claims while delivering exceptional customer service to all parties involved. You will prepare and send determination letters and other communications regarding claim decisions. You will also monitor OLCC license renewals for Video Lottery retailers to ensure compliance, and initiates compliance action if necessary.

You Will:

• Apply Lottery Management Core Values and Expectations in performing daily activities. Ensure conduct embodies the principles of fairness, integrity, security, and honesty. Support and integrate into their work the Lottery's commitment to: Responsible Gambling, DEIB, and a Culture of Safety
• Organize, coordinates and compiles information for risk management claims.
• Track damaged equipment and ensures collection and destruction occurs to protect the FISH.
• Analyze and reviews information submitted for accuracy and completeness.
• Determine whether to charge others based on the OAR and other procedures.
• Prepare, submits, tracks, and ensures the Lottery receives payment from claims.
• Be a liaison between headquarters and staff to help gather information to allow proper filing of claims and legal documents.
• Organize and track prices for replacement video parts.
• Work in partnership with the Lottery public records team as a liaison to attorneys, DAS Risk Management, insurance companies, and individuals investigating any incidents involving claims.
• Requests Police and Fire Marshal reports for claims.
• Respond to requests from police, court, and District Attorney's Office regarding restitution.
• Ensure incidents are tracked.
• Prepare and send determination and accessibility letters.
• Compile information into reports to support findings when risks are discovered, and present reports.
• Monitor OLCC license renewals for Video Lottery Retailers to ensure compliance, and initiates compliance action if necessary.

You Have:

Minimum Qualifications

• Associate’s Degree and three (3) years of experience processing claims forms and representing an organization with external parties; OR
• Five (5) years of experience processing claims forms and representing an organization with external parties.

As an employee, you will enjoy:

Work/life balance

• Vacation Leave: 10 hours per month, with increased accruals every 5 years
• Sick Leave: 8 hours per month
• Personal Business Leave: 24 hours per year
• 11 Holidays per year
• Telework and flexible schedules for eligible positions

Benefits

• Comprehensive medical, dental, vision, and prescription benefits with low monthly premiums
• Life insurance, short-term and long-term disability, accidental death, long-term care, and pre-tax flexible spending accounts
• Public Employees Retirement System (PERS) - retirement program includes defined benefit (pension) and defined contribution (retirement savings)
• Oregon Savings Growth Plan 457(b) deferred compensation plan that provides additional savings for retirement; post tax, pre-tax options available

APPLY NOW!! Visit http://www.oregonlottery.org/jobs/

The results of this recruitment may be used to fill future vacancies.

The Oregon Lottery® reserves the right to change, withdraw, close, or re-post job announcements .

ORS 461.150 (5) states, "No person will be employed by the state lottery who has been convicted of a felony or any gambling related offense." A background investigation is required before job offer which includes fingerprinting, criminal history, credit history (based on the position), tax records, driving record, affiliation with the gaming industry, and checking employment references and character references.

All employees and members of their immediate family, regardless of where they live, are prohibited-by-law from playing Oregon Lottery® games.

According to the American with Disabilities Act, persons with disabilities who believe they need reasonable accommodation, or help to apply for this position, may call 503-540-1315.

THE OREGON LOTTERY® IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORKPLACE DIVERSITY.

Job Type: Full-time

Pay: $43,812.00 - $70,104.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: Hybrid remote in Salem, OR 97301

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