Referral Coordinator Job at Morehouse School Of Medicine
POSITION SUMMARY:
Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.
JOB DUTIES AND RESPONSIBILITIES:
Patient Services Representative II duties may include but are not limited to Core Functions: Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up/Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.
Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.
JOB DUTIES AND RESPONSIBILITIES:
Patient Services Representative II duties may include but are not limited to Core Functions: Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up/Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.
Minimum Qualifications
QUALIFICATIONS:
- Knowledge of third-party insurance in regards to plan types: HMO, PPO, POS, and Indemnity.
- Ability to counsel patients financially regarding outstanding charges and effectively resolve problems via the highest customer service skills and etiquette.
- Primary knowledge and understanding of the mechanisms of Physician Billing Systems.
- Knowledge of safety procedures and practices in a healthcare environment.
- Possess full knowledge of HIPAA regulations.
- Knowledge of medical terminology.
- Knowledge of current federal and state laws regarding release of health information and confidentiality.
- 2 years of college education or Associate Degree required.
- A valid Credentialed Medical Assistant(CMA) certificate is required.
Preferred Qualifications
- Minimum of three (3) three years of related experience.
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Please Note :
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