Receptionists/Media Assistants are responsible for greeting guests and ensuring a welcoming environment at Na'ava Skincare Spa while providing administrative and creative promotional/marketing support to our media operations. The ideal candidate should carry strong social media skills, a visually intuitive eye for graphics and design/style, and be aware of current trends across platforms. We are looking for a bright and detailed candidate with a high level of professionalism and proficient decision-making capabilities.

Responsibilities:

• Book and confirm appointments
• Call/text and register clients to reschedule canceled appointments and follow up on next visits
• Organize and double-check daily reports, analog and digital files/forms, and drives
• Check emails, texts, and social media DMs for client inquiries and comments
• Greet arriving clients and complete established check-in procedures/forms to ensure that clients are taken care of and satisfied; prep and clean treatment rooms before and after treatment
• Help create engaging content/graphics to post and market on social media channels (Instagram, TikTok, and Facebook); Know how to record and edit together videos and still photos
• Update/revamp Google, Bing, and Yelp business profiles/suites, website, source materials, etc. that align with the brand image
• Handle card and cash transactions

Qualifications:

• Minimum High School Diploma
• Must know how to use Google Chrome & Suite, Microsoft Edge & Office, and be able to adapt between different (system) programs
• Strong proficiency in Canva (effects, animations, etc.) Wix or WordPress, Photoshop/Illustrator, and/or other video/photo editing apps
• Excellent customer service, organization, and professional communication and writing skills
• Team-oriented and partners well with others to achieve goals
• Must be able to work in a fast-paced environment, multi-task, and with interruptions
• Bilingual Speaker

Preferred:

• Tech-savvy, quick-witted, adaptable, and out-of-the-box thinker
• Flexible schedule with Tuesday, Thursday, and Saturday availability
• Comfortable with changes in schedule shifts

Additional:

This job description is intended to describe the general but important requirements for the position. It is not a complete statement of duties, responsibilities, or specifications. Other duties not listed here may be assigned as necessary to ensure the proper operations of the business. We're excited to hear from everyone with the skills, experience, and/or passion to do a great job so don't be shy, we want to meet you! ❀

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

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