United Talent Agency (UTA) is seeking a full-time Receptionist to support our Beverly Hills office. Previous Receptionists that excelled were extremely organized, articulate, upbeat, friendly and had excellent phone etiquette and customer service skills. The ideal candidate will be energetic with a superb work ethic and an ability to remain focused and detail oriented while multi-tasking.

The position breaks down into 2 roles: Greeter and Operator.

What You Will Do

• Greeting visitors as they arrive and alerting the appropriate parties of said arrival.

• Maintain security by following procedures; monitoring logbook.

• Maintaining a clean and presentable Reception lobby waiting area at all times.

• Maintain safe and clean reception area by complying with procedures, rules, and regulations.

• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Maintaining the tidiness of the kitchen and guest restroom throughout the day, reporting any problems and restock requests.

• Answer phones and direct callers to appropriate person using a on a commercial telephone switching system.

• The operator must handle and direct incoming calls, route these incoming calls to the correct individual or department within the Agency, or send to our voicemail messaging system, if required.

• Operators also handle basic questions about the business, including but not limited to hours of operation, directions etc.

• To be a switchboard operator you should have good hearing and a clear telephone voice. Excellent customer care skills.

• Confident and polite telephone etiquette.

• The ability to work quickly and accurately under pressure.

• Basic computer and keyboard skills.

• Assist with additional tasks and coverage as needed.

• Confidentially is a must!

What You Will Need

• 1+ years’ experience working in a high-volume work environment.

• Previous customer service experience in a reception, hostess or related role preferred.

• Possess professionalism and friendly, team player personality.

• Excellent communication skills both verbal and written.

• Ability to effectively work individually or in a team environment.

• Competency in multi-tasking.

• Proficient in MS Office Suite (Outlook, PowerPoint, Word, Excel).

• Resourceful and well organized.

• Flexible schedule between the hours of 8:00am – 7:00pm, Monday-Friday.

What You’ll Get

• The unique and exciting opportunity to work at one of the leading global entertainment companies.

• Access to the tools, leadership and resources you’ll need to create and drive a center of excellence.

• The opportunity to do the best work of your career.

• Competitive benefits and programs to support your well-being.

About UTA

UTA unites ideas, opportunities and talent. The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers—from actors, athletes and musicians to writers, gamers and digital influencers. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London. For more information: https://www.unitedtalent.com/about/

UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Beverly Hills, CA 90210: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please share the best email AND phone number to reach you at. Also, LinkedIn, if applicable.

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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