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Program Manager (Day Supported Options) Job at Harc Inc

Harc Inc Hartford, CT 06105

The Program Manager provides case management services and is responsible for the coordination and implementation of the appropriate programmatic designation for HARC Day Programs individuals who are assigned to his/her caseload. They are the primary liaison between HARC and funding agencies (Department of Developmental Services, local Boards of Education, Bureau of Rehabilitation Services), parents, and residential providers. The Program Manager is responsible for writing timely, comprehensive reports, attending scheduled individual planned meetings, completing all other necessary paperwork and will provide direct care support with participants when needed.

Program Manager will directly supervise direct support staff during the daily functions of the program. Providing supports and direction as needed and working with the Assistant Director to correct performance deficits through training to insure active engagement with the individuals and to assist with adequately meeting the objective of the individuals plans.

Essential Job Functions:

  • Support HARC in advancing its mission by supporting its community and governmental advocacy efforts; demonstrating individual care and respect in all interactions with people and supporting activities that promote HARCs financial stability, including attending or otherwise supporting major fundraisers.
  • Coordinates and communicates the total program plan of individuals with intellectual disabilities assigned to their team. Collects, organizes and analyzes information about participants through records, tests, interviews, and staff input in order to assess interests, aptitudes, manual skills, emotional maturity, social adaptation and other abilities. Assists participants with personal needs when necessary.
  • Coordinates the Individual Plan and assumes responsibility for monitoring implementation of Individual Plan and Action Plan. Attends individual meetings: provides programmatic input at yearly and scheduled meetings.
  • Completes and keeps current all necessary paperwork surrounding the individuals including but not limited to Individual Plans, Semi-Annual Progress Reports, WATER Safety Assessments and Protocols, DDS Emergency Fact Sheets, HARCs Emergency Cards, Action Plans, Attendance records, and other correspondence. Writes reports as necessary: accumulates day program and behavioral data generated from a variety of sources including situational assessments, progress reports, behavioral plans, and staff input. Develops comprehensive Action Plans that includes individual objectives. Forwards completed reports to the appropriate funding agency representative following established timelines. Completes and maintains accurate and complete participant records: meets HARCs and Medicaid reporting requirements. Provides follow-up and follow along services for caseload individuals discharged from program.
  • Directs and assists staff in planning, coordinating, and implementing comprehensive services and supports for individuals in HARCs Day Programs.
  • Follows appropriate safety practices in HARCs Day Programs: establishes a culture of safety for both staff and individuals.Instructs staff in best practices in working with individuals with intellectual disability, coaches and develops and ensures services are provided in accordance with agency policy and procedures.
  • Perform logistical functions as needed such as but not limited to daily staffing assignments, individual daily attendance.
  • Will perform payroll functions, monitor staff time and attendance and supervise accordingly
  • Follows established behavioral plans as necessary. Provides ancillary case management services: assists and supports participants in obtaining necessary services or makes a referral for other assistance, i.e., medical, financial, recreational, residential, or any information or service when needed.
  • Conducts and documents staff meetings.
  • In the event of inadequate staffing levels or job action must be available to assist with direct participant support.
  • Maintain up-to-date training commensurate with the position as well as participate in various professional development workshops, trainings, or webinars.
  • Regular attendance and punctuality with limited unscheduled absences is required.

Additional Job Functions:

  • Provides specialized training in various topic groups.
  • Chairs in-house committees as assigned.
  • Administers medication to persons unable to self-medicate per medication certification requirements.

Please note that Harc verifies COVID-19 vaccination as part of the hiring process




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