Job Title: Digital Signage Product Manager Date Revised: November 2022
Department: Development Operations Full Time/Part Time: Full Time
Reports To: COO Status: Exempt
Travel: 30%

Job Description:
Our Digital Signage Product Manager is the focal point of the product portfolio and in charge of managing processes related to product lineup and lifecycle. The Product Manager documents and drives product roadmaps collaboratively and communicates price and features to the marketing and sales teams for product launch. Product lifecycle management includes feature/requirements gathering from the customers, documentation of form & function within the solution set, and communications with the Alpha development team and strategic vendor partners.

Job Duties:

• Contributes to new product ideas and the selection of product enhancements based on market needs and market understanding; develops and leads product launch plans.
• Translates product strategies into detailed requirements and prototypes; documents and presents strategy, vision, plans (road maps) to executive team, product team and applicable stakeholders.
• Develops and manages processes for design, integration, test, quality, and marketing as the products move to production and distribution.
• Calculates return on investment (ROI) of product development for new product lines.
• Markets, documents, and demonstrates capability feature and functionality to End Users in support of Sales activities.
• Attends trade shows, conferences, and conventions to represent Alpha and provides product insights to customers and prospects.
• Develops and leads End-User engagement activities: surveys, focus groups, advisory councils, to understand voice-of-the-customer and insights.
• Provides customer insight through market research, customer advisory boards, and customer interviews via sales calls and win/loss analysis
• Identifies potential strategic partners and solidifies beneficial relationships

Job Requirements:

• up to 30% travel

Required Experience In:

• Product Management and Product Development processes and best practices.
• Direct customer engagement and collaboration on the product development lifecycle.
• Leading a collaborative, cross-functional team in achieving documented business goals.
• Working directly with a Sales team in business development or sales enablement.

Preferred Experience:

• Digital Signage / IPTV markets and competitive landscape.
• Advising on the acquisition, design and integration of digital signage systems, LED display walls and other related equipment.
• Implementing and managing an iterative and incremental approach to product development, using Scrum and Agile techniques.
• Preparing clear and concise reports, correspondence, policies, procedures, and other written materials.

Education/Knowledge:

• Equivalent to graduation from a four-year college or university in business, computer science or a closely related field is preferred.
• Four years of professional product management experience, preferably in a digital signage or multi-media environment.

Licenses:

• Must possess a valid class C driver’s license and satisfactory driving record.

Physical Demands:

• Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; strength to lift and move computer hardware components weighing up to thirty pounds; vision to read printed materials and a computer screen; hearing and speech to communication in person, before groups and over the telephone.

Sponsorship:

This position is not eligible for sponsorship.

Benefits We Offer:

As Alpha strives to be a premiere provider of Audio and Video solutions for our clients, we also strive to be a premiere employer for our employees. We provide a full array of benefits including Medical, Dental, and Vision. We offer employer-paid Life, AD&D, Short- & Long-Term Disability. We also offer a variety of financial products to our employees including Flexible Spending Accounts (FSAs) for medical and dependent child/elder care, Health Savings Accounts (HSA) as well as 401k and 401k Roths. All our new full-time employees are eligible the first day of employment.

In addition, we offer a competitive annual time off package including holidays, vacation days, personal/sick leave days, birthday holiday, volunteer time off, and paid bereavement leave.

Equal Opportunity:

At Alpha, we are committed to being an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Type: Full-time

Pay: $95,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote

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