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Physician Liaison Job at SENTA Partners

SENTA Partners San Antonio, TX 78258

SENTA Partners is hiring a Physician Liaison, Part-Time in our San Antonio location. This role will report into the Vice President of Marketing.

The Physician Liaison is responsible for the recruitment and provision of the new patients to the assigned offices by creating and nurturing relationships with a variety of external referral sources, such as other physician groups, hospitals, physicians, nurses, office managers, and referral coordinators. The Physician Liaison is responsible for building and growing referral relationships through coordinating sales activities, using a consultative sales approach, virtual outreach and other marketing and sales techniques.

In this role you will

  • Develop and grow strong relationships with direct referral sources through scheduled account visits to recruit new patient referrals.
  • Conduct face to face sales calls and presentations to referral sources, introducing Allergy services and new service lines.
  • Obtains, interprets, and analyzes physician referral data to 1) optimize sales effectiveness, efficiency, and 2) to prioritize sales and logistics (routing) plans to reach weekly and monthly sales objectives.
  • Leveraging SalesForce CRM, develops & maintains an effective field activity tracking system to document calls, call notes and other activities.
  • Promotes and participates in community awareness through events and outreach.
  • Defines and contentiously refines competitive landscape and value proposition (pitch) of the assigned practices.
  • Resolves physician customer service calls, taking initiative to make decisions within authorized scope of responsibility, or directing decision making to the proper authority.
  • Provides timely follow up on specific questions, areas of interest, and/or concerns expressed by referral sources.
  • Facilitate introduction of new referring physician & relevant support staff to assigned practices. Ensures all new referral sources receive appropriate and timely educational information (i.e., bio on MDs, patient outcomes data, set up meeting with physician team, etc.)
  • Works with organization’s leadership on referral source retention & growth strategies.

WORKING CONDITIONS

  • ENT and Allergy office environment
  • Travels within the assigned territory

You will be required to travel within assigned territory and be working within an ENT and Allergy office environment.

  • Bachelor’s Degree OR Associates degree with minimum of 2 years of sales/healthcare experience (required)
  • Healthcare sales and/or marketing experience required, pulmonology, urgent care, primary care, pediatrics and endocrinology experience a plus.
  • Experience with SalesForce Contact Management System a plus
  • Possess excellent face-to-face communication skills.
  • Disciplined to work independently, closing new leads and following up on existing leads.
  • High-level of energy, drive, and public relations confidence.
  • Ability to multi-task in a fast pace environment while recognizing and determining priorities.
  • Excellent organizational and time management skills.
  • Ability to communicate effectively, both orally and in writing
  • Must have strong working knowledge of computer and Microsoft Office programs.
  • Must follow professional dress code.



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