Patient Navigator Job at Labette Center for Mental Health Services, Inc.
Labette Center for Mental Health Services, Inc. Parsons, KS 67357
Position: Patient Navigator Reports to: CCBHC Director Dept: CCBHC
_ FTE: 1.0 Hours: 40 per week Salary Range: 31,200.00-37,440.00 _
Purpose: To provide client support at the entry point of services to establish behavioral health care and client specific data collection.
1. Attendance d. Promote and maintain a safe work environment a. Achieve regular and predictable attendance 4. Communication b. Arrive/Depart in timely manner a. Provides and accepts constructive feedback c. Adherence preset schedule b. Share appropriate knowledge with team
2. Job Specific Skills members a. Ability to process and maintain client records c. Listens attentively and ask appropriate questions b. Adherence to our standards of conduct 5. Personal Attributes c. Strong organization and communication skills a. Adapt to change d. Complete and maintain all trainings b. Take responsibility for actions e. Supporting and assisting in the fundamentals of c. Take initiative as it relates to efficiency
Mandt verbal de-escalation d. Uses time wisely f. Ability to assist patients through access and e. Pay attention to detail/accuracy referral to behavioral health and health care 6. Data Entry services a. Ability to complete data entry and use of
3. Human Relations technology equipment a. Respectful, helpful and positive attitude b. Track and support team in the collection of data b. Follows employee related policies reports for entry c. Maintains team relationship with co-workers and c. Schedule appointments and update client community partners records as necessary
Environment/Physical Demands: Normal office environment. Occasional exposure to communicable diseases and other conditions in a clinic environment. Possible exposure to aggressive or violent clients. Occasional bending, stretching or lifting. High stress conditions for long periods of time. Sitting or standing for long periods of time.
Qualifications: Must have a high school diploma or GED, with experience in related field. Must be able to pass background checks: child/adult abuse registries, KBI, motor vehicle, excluded parties reports and national offender registries as well as drug/alcohol testing.
Supervision: Supervision of this position is provided by CCBHC Director.
Standards of Conduct: Communication, Professionalism, and Attitude: Communicates legibly and accurately both verbally and in writing, within the agency and with external contacts. Represents Labette Center in a professional manner while projecting a positive and service oriented attitude to community partners and co-workers. Maintains good relationships with community partners and referral sources. Is appropriately groomed and attired. Exhibits dependability and flexibility in working with the supervisors and co-workers. Is able to adapt to changing needs as evidenced by meeting established deadlines, following through on tasks, and meeting established goals. Adheres to ethical standards set by the Agency, profession and State. Demonstrates courtesy and respect in all relationships.
Promotes an attitude throughout the agency of cooperation what is best for LCMHS as a “whole” and not just as a staff unit or program. Promotes a positive and constructive “we can” attitude with new initiatives, requirements and/or change. Maintain ethical standards regarding confidentiality of consumers and not breeching that “trust”.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Parsons, KS 67357: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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