Membership Associate Job at Marcus Jewish Community Center of Atlanta
Marcus Jewish Community Center of Atlanta Dunwoody, GA 30338
The Marcus Jewish Community Center of Atlanta (MJCCA) is among the largest Jewish community centers in the world! The MJCCA is a thriving, dynamic, ever changing organization serving over 60,000 people each year. The MJCCA’s modern, multi-purpose Zaban Campus sits on 52 acres in Dunwoody where people across all generations participate in every possible kind of program that helps people meet their newest lifelong friends, learn new skills and enhance their overall quality of life.
POSITION TITLE: Membership Associate
DEPARTMENT: Membership
FSLA: Non-exempt
HOURS: 40 hours per week
(including Sundays & evenings)
Responsibilities & Duties:
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POSITION TITLE: Membership Associate
DEPARTMENT: Membership
FSLA: Non-exempt
HOURS: 40 hours per week
(including Sundays & evenings)
Responsibilities & Duties:
- Provide first-line customer service to all prospective members and enrolled members
- Meet prospective members, provide information, conduct tours and convert tours to a membership purchase.
- Enroll new members and process new member applications
- Address and respond to customer and staff questions, requests, concerns and issues
- Maintain prospective member data base using a CRM software
- Proactively build and develop relationships with new and existing members by providing premiere customer service to maximize member referrals.
- Recruit new members through outbound calling and lead generation
- Follow up with prospective members on a regular schedule
- Follow up with non-renewed members
- Demonstrates exemplary sales skills by encouraging personal monthly acquisition goals are met through persistent and enthusiastic outreach.
- Help develop, organize, and execute membership promotions
- Tour and enroll people in Silver Sneakers and compile monthly report
- Handle administrative duties of the department
- Ensure all emails and calls, both direct and to the team inboxes, are returned and answered
- Complete any additional projects as assigned by Manager
- Maintain a working knowledge of the MJCCA’s membership structure, current programs and events
- Membership responsibilities – Available to work some nights and weekends
- Bachelor’s Degree preferred
- Excellent interpersonal skills
- Excellent computer skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Competence in basic-level mathematics
- Ability to multi-task and prioritize
- Sales Experience preferred
- Experience using and maintaining a CRM database
- Polished and professional appearance
- Experience in meeting and exceeding goals in a performance-based culture
- Ability to engage and exude confidence with distinguished clientele
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.