Medical Assistant

Under general supervision, the medical assistant assists nurses, providers, and care navigators to support patient-care related functions. Medical Assistants are a critical and valued part of STRIDE’s care team.

Essential Duties and Responsibilities

• Performs examination, diagnostic, and treatment room procedures within scope of practice and in accordance with organization policies, procedures, and workflows.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations; appropriately responding to emergency codes; communicating safety issues/concerns timely and appropriately.
• Maintains patient care and non-patient care records in a confidential, accurate, and timely manner.
• Prepares paperwork for provider signature by completing as much information as possible before submitting to provider.
• Escalates patient/customer concerns to professional/licensed staff when appropriate.
• Performs opening and closing lab procedures including quality control, autoclaving, and packaging of instrument.
• Examples of routine work/tasks include but are not limited to: coordinating a pre-visit planning session (i.e. huddle), rooming patients in preparation for their visit, pre and post visit patient care in accordance with STRIDE policies, performing “Nurse” or “Medical Assistant” visits for specimen collection or protocolized care, scheduling internal/external patient appointments, instructing/educating patients on topics appropriate to scope, maintaining adequate inventory of supplies and notifying clinic leader when supply ordering is required.
• Completes annual competency assessment.
• Adheres to professional standards, policies/procedures, federal, state, and local requirements, accreditation standards.
• Updates job knowledge by participation in educational opportunities.
• Attends all mandatory meetings.
• May be required to travel to multiple Stride Clinics to provide coverage as needed.
• Other duties as assigned.

We Offer $20.09 - $23.00 hourly including:

• Medical, Dental, and Optional Vision Insurance.
• Paid-Time-Off (PTO).
• Company Paid Life Insurance.
• A 401K retirement savings plan & match!
• Flexible Spending Account (FSA) and Dependent Care options.

A successful candidate will possess the following education or formal training:

Education and Experience

High school diploma or GED required. Graduation from an approved Medical Assistant Program.

Certification: Preferred but not required. Additional language proficiency (bilingual) highly preferred. Must have a valid BLS/CPR certification.

Experience: 1 year back-office experience or other proven proficiency preferred.

Knowledge, Skills and Abilities

• Ability to interact positively and build rapport with patients, coworkers, and external contacts.

• Ability to work independently in a manner that ensures accuracy and efficiency.

• Ability to respond to the needs and concerns of STRIDE’s diverse patient population.

• Excellent Customer Service skills including ability to defuse upset customers.

• Proficiency in a variety of software including but not limited to the internet, Microsoft 365 applications, and Electronic Health Records (EHR).

Miscellaneous Requirements

A successful candidate will live STRIDE ICARE values:

Integrity doing the right thing even when no one is watching.

Compassion meeting the patient where they're at with empathy.

Accountability doing what we say were going to do.

Respect showing attention to human dignity.

Excellence having a growth mindset; striving to learn more and practice continuous improvement.

In an aim to help keep our patients, staff, and communities safe, STRIDE requires that all hired employees be fully COVID-19 vaccinated and to obtain an annual flu shot. STRIDE CHC employees are also required to be screened for tuberculosis and to complete a PPD test.