About us

Forester Tree Service is a fully mechanized tree service. Our work is centered around the removal, pruning, and healthcare of trees. We use cranes, loaders, lifts and similar equipment for support in the above-described tasks.

Forester Tree Service is looking for an individual talented at communication to manage our front desk, be the first point of contact for our company, and manage the company's online presence. During periods of low call volume, this individual will manage our social media pages and work on marketing initiatives to expand our visibility.

Responsibilities

• Answer incoming phone calls in a professional and courteous manner.
• Portray a confident, friendly and helpful image verbally and in person to callers and visitors of Forester Tree Service at our office location.
• Process outgoing mail and assist the office manager with any other clerical receptionist duties such as filing, photocopying, scanning, etc.
• Strong aptitude for writing, demonstrated through writing samples
• Website management or search engine optimization experience is preferred, but is not required
• Basic understanding of computers and content management
• Presentability and Professionalism in a casual environment
• Writing Accountability
• Desire to grow to increasing levels of autonomy and responsibility
• High level of creativity and imagination a plus

Skills

• Proven work experience in a customer service capacity
• SEO, social media management
• Ability to handle high call volume
• Professional attitude and appearance
• Solid written and verbal communication skills
• Proficiency in Quickbooks or similar Accounting software
• Ability to respond calmly and positively to calls over the phone and messages online
• Excellent organizational skills and the ability to multi-task, prioritize and work with frequent interruptions
• Act with integrity, professionalism, and confidentiality
• Basic skills using Microsoft Office Suite – Outlook, Excel, Word
• High school degree required, associate degree or higher a plus

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Milwaukee, WI 53224: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: In person

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