At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Learning Designer, Technical Operations reports to the Director, Technical Operations Training. The ideal candidate is to identify knowledge gaps within Tech Ops Training programs and maintain and design a curriculum course that enhances the technical skills of aviation maintenance technicians, material supply agents, and staff. Additionally, they will support the Part 147 certifying programs. The Learning Designer would also acquire or develop eLearning (computer-based) materials and assist the Tech Ops Instructor to deliver effective lessons.

Key Responsibilities

• Develops instructor led and computer-based training course elements
• Analyzes course content and determines best media-rich components to enhance student learning and to enhance content delivery
• Investigates, evaluates, and implements new course design and delivery methods with defined learning objectives.
• Completes multimedia design projects, working in cooperation with other instructional designers and subject matter experts.
• Propose revisions to Director, Technical Operations Training, and to managers and instructors on existing courses and materials to redesign for learner’s needs
• Delivers educational content in an effective manner which meets the educational needs of diverse learners
• Reports course development scheduling, progress, and completion to the Director, Technical Operations Training
• Supports curriculum development and ensures course content is compliant with various regulatory agencies and documented training programs
• Acts as project manager for assigned projects

Minimum Requirements

• Bachelor’s degree or equivalent technical experience
• 2+ years of experience in a learning and development function designing and developing for all delivery mechanisms
• Knowledge of Instructional Design, adult learning theory, and eLearning design practices
• Knowledge of PowerPoint and other multimedia/eLearning authoring tools, such as Articulate Storyline 2 or similar
• Committed team player with strong customer service orientation requiring interaction within airports and aircraft repair facilities
• Ability to analyze the needs of work processes and to design solutions through training, which result in improved performance
• Ability to manage and communicate one’s design projects with minimal supervision

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

Preferred Qualifications

• Bachelor’s degree in adult education, educational technology, instructional design or another related field
• Experience designing courses within a regulated industry
• Knowledge and experience with video and audio learning tools
• Experience working with a Learning Management System (LMS)
• Aviation or Airline technical experience
• Prior corporate training (or equivalent) and general project management experience
• Prior experience in facilitating or delivery of classroom and virtual training environments to support “Training the Trainers” concept

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)