Helpline Youth Counseling, Inc. (HYC), a nonprofit agency has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families.

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Mission*
The mission of HYC is to serve youth and their families by promoting the development of strong individuals and families in their community. This is accomplished through education, therapeutic approaches, advocacy, and the utilization of community resources.

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HYC has an immediate opening for a full-time LCA1 Housing Navigation Coordinator for the Housing Navigation Program. Under the direct supervision of the Homeless and Housing Support Services, the LCA1 Housing Navigation Coordinator will be responsible for the growth and development of staff and will be responsible for implementing best practices for optimal quality of services to the community.*

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Provide direct supervision to HNS and conduct performance appraisals.

• Facilitate the usage of all assessment tools to determine vulnerability, assisting individuals with collecting documents necessary for housing, and providing linkage to ongoing supportive services.
• Complete reports and documentation as required by HYC HN and program funders.
• Oversee HYC staff in screening, assessing, and problem-solving with participants.
• Oversee provision of Crisis Housing, Housing Navigation, Problem-Solving Services and Financial Assistance Administration.
• Ensure that all participants are prioritized with services to health, supportive service and educational needs. Provide appropriate crisis intervention to in the form of support and/or problem solving as deemed necessary.
• Collaborate with co-located staff to oversee referrals that are being made.
• Establish and maintain effective working relationships with partner agencies, housing providers, and related resources.
• Monitor program data, documentation of services, and progress toward outcomes.
• Provide supportive services as needed to families that are enrolled in the program. Complete housing plans, refer to other homeless agencies, and conduct housing inspections.
• Manage client complaints and grievances submitted during program enrollment.
• Other duties as assigned.

REQUIREMENTS:

• Three years of experience in social services required.
• One year of supervisory experience preferred.
• Experience assisting low and very-low-income individuals in accessing affordable housing.
• Experience working with homeless individuals or families preferred.
• Bilingual: Desirable, but not required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.

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HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.*

Job Type: Full-time

Pay: $26.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

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