Scope/Objective

The Scope of this requirement The Information Specialists are responsible for all technical aspects of virtual U.S. Speaker program implementation. They will work with the management team to develop standard operating procedures and best practices for implementing virtual programs. Programs may involve a single embassy or consulate and U.S. Speaker participant, or may involve multiple overseas and domestic locations and speakers. The Information Specialists must have expertise using virtual platforms including but not limited to Zoom, Webex, Microsoft Teams, Vimeo, YouTube and other virtual technologies. The incumbent must have experience streaming virtual programs using social media platforms including but limited to Facebook, Instagram, and Twitter as well as how to use interpretation components of virtual platforms. They are responsible for all equipment testing and troubleshooting with embassies, consulates, and speakers. Testing likely will include multiple time zones. Primary work hours will be Monday through Friday from 8:15 a.m. to 5:00 p.m., with the understanding that early morning and evening programs will be scheduled to accommodate the needs of embassies and consulates in other time zones. While rare, a weekend or federal holiday program may be required. Previous experience working with overseas embassies and consulates is desired.

REQUIRED EXPERIENCE AND QUALIFACATIONS:

• US. Citizen
• bachelor’s degree.
• Technical expertise with virtual program platforms including but not limited to Zoom, Webex, and Teams.
• Technical experience with streaming to social media platforms such as but not limited to Facebook, Instagram, and Twitter.
• Technical experience creating audio and video clips and using tools such as podcasts, Snappy TV, and other program enhancement tools.
• Ability to obtain and maintain a security clearance at the Secret level

DUTIES AND RESPONSIBILITIES:

The ideal candidate would have the following qualifications:

• Demonstrate experience managing all technical components associated with virtual program implementation using platforms such as Zoom, Webex, Teams, and other requested platforms.
• Demonstrate proficiency with streaming virtual programs to social media platforms such as Facebook, Instagram, and Twitter.
• Demonstrate skill with equipment testing and troubleshooting.
• Experience with tools such as Snappy TV, creating audio and video clips, podcasts, and other virtual program enhancement technologies.
• Experience managing video archives using tools such as Vimeo and YouTube.
• Experience working with overseas U.S. embassies and consulates, and foreign host institutions.
• Strong ability to manage multiple speakers and virtual program sites at the same time.
• Strong, timely, and precise organizational skills and multi-tasking abilities.
• Strong critical and creative thinking and analytical skills.
• Strong written and oral communication skills.
• Strong ability to work independently, with minimal supervision, and multi-task in a high volume, fast-pace work environment.
• Excellent ability to build and maintain strong working relationships with colleagues

DECISION MAKING/JUDGEMENT: This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, processes, plans, and schedules. Ability to work independently or in a team setting is necessary.

PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Needs ability to use a keyboard to enter and retrieve data. .
• Must be able to lift 5-20 pounds.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Local travel and CONUS/OCONUS may be required.