Guest Room Attendant (Housekeeping) - Live Hotel - PHILA Job at Live! Casino and Hotel Philadelphia
Overview:
We're looking for a Guest Room Attendant to clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all Housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Responsibilities:
Why We Need Your Talents
We're looking for a Guest Room Attendant to clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all Housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Responsibilities:
Where You'll Make an Impact
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
- To include but no limited to: Picking up trash, changing linens and making the beds, cleaning entire bathroom, Sweeping and dusting guest room, Cleaning the windows and balcony (80%).
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%).
- Receive assigned section, keys, supplies and any priority room requests from the Housekeeping Floor Supervisor.
- Turn in keys and unused supplies at end of shift. (5%).
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%). Report any missing articles, damage or mechanical problems to the Housekeeping Floor Supervisor and turn in articles left in room. (3%).
- Coordinate with Housekeeping Floor Supervisor on work priorities and provide assistance when needed. (2%)
Skills You'll Need to Succeed
- Prior housekeeping experience desirable.
- Able to read and interpret instructions and direction for guests.
- Able to communicate without impediment with guests and staff in all areas relating to guest service.
- Must be able to communicate in English.
- Self-starting personality with an even disposition.
- Ability to communicate information and hotel services to management and guests.
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Generous retirement savings options are available.
- Free uniforms
- Free parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Discounts on hotels, theme parks, travel, and more!
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
It is a condition of employment that all new hires who receive job offers after Dec 4, 2021 be fully vaccinated against COVID 19. (A booster shot is not required.). A copy of your COVID-19 Vaccination Record Card, or medical certification from your physician, will be required on your first day of employment. Live! Casino will make reasonable accommodations for disability or sincerely-held religious beliefs.
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