Busy pediatric primary care practice with three locations is looking for a compassionate, process- oriented team member who enjoys children.

ESSENTIAL DUTIES and RESPONSIBILITIES

Treats patients and families with respect and sensitivity and exhibits behavior which projects a caring and compassionate attitude consistent with the philosophy of Greenwood Pediatrics.

• Politely greets families, verifies patient records and insurance information, collects co-pays and/or payments on account
• Schedules patient appointments
• Tasks parent/patient questions to nursing triage
• Performs project-based work as assigned by supervisors
• Performs general clerical duties
• Continually checks waiting room for missed patients and assesses urgent or emergency situations
• Contacts patients who do not arrive for their scheduled appointments
• Prepares daily schedules. Prints registration forms when needed and notates missing information needed at check-in
• Preps appointments with necessary business and clinical documents for the next day
• Checks appointments for the up-coming week according to process guidelines
• Checks out patients after visits and schedules additional appointments

QUALIFICATIONS

Position requires excellent communication skills and a friendly, pleasant manner. Professional appearance and excellent telephone etiquette is essential. The ability to handle multiple tasks as well as switch tasks is required. Team environment requires a patient and helpful demeanor to assist coworkers. The ability to remain calm and be effective in emergency situations is a must. Company-provided uniforms are required to be worn for this role.

EDUCATION and/or EXPERIENCE

High school diploma and one year of health care experience is required. Previous experience in pediatrics is preferred.

BENEFITS

Health, dental, vision, life, and short-term disability insurance available

Paid holidays and vacation

401k contribution after one year

Full time, with some Saturday hours required

Primarily one location, but occasional coverage at other sites may be required

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends

Experience:

• Medical office experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: In person

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