Due and Payable Specialist Job at Celink
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Duties and responsibilities
- Responsible for managing the pipeline to submit requests to call a loan due and payable for taxes, insurance, and/or HOA defaults.
- Process and issue Breach/Demand letters for all new loans that are placed into a Called Due status within the timeframe specified by servicing guidelines.
- Responsible for managing the default appraisal process for new loans that are placed into a Called Due status within the timeframe specified by servicing guidelines. This includes collaborating with established vendors to ensure the process is managed to completion.
- Responsible for managing the extension process to delay foreclosure referrals. This includes reviewing submission from borrowers/heirs to ensure they meet the requirements specified by servicing guidelines.
- Responsible for managing the foreclosure referral process. This includes reviewing that all pre-foreclosure servicing steps have been completed and an accurate calculation of the first legal due date is noted in the account.
- Ability to communicate effectively with internal and external clients
Qualifications
(This section identifies specific educational credentials (if any) including certification, degree, and licensure. Specify the number of years and type of previous experience necessary to meet minimum requirements such as Associate degree or equivalent specializing in business management or related field is required.
Education
- High school education or equivalent required.
Skills and Abilities
- Knowledge of HUD/FHA guidelines pertaining to requirements of loan servicing
- Excellent verbal and written communication skills
- Strong attention to detail and results oriented
- Superior time-management skills
- Ability to multi-task and prioritize effectively to meet deadlines within established timeframes
- Able to work accurately and efficiently in a fast-paced environment
- Excellent customer service and communication skills
- Ability to collaborate with others in a team setting
- Ability to communicate directly with clients, investors and brokers
Working Conditions
Work is performed in a professional office environment with no unusual hazards. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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