Job description summary

“Are you feeling stuck in your current dog training role and want more?”

OR

“Do you have animal care experience but are wanting to develop skills to become a dog trainer?”

We are offering a position for a hard working, driven individual that is either a currently skilled professional dog trainer or would like to grow and learn to become a dog trainer. This individual would need to be able to take the initiative to build out their training career their way with their style yet be a part of a bigger team that leaves a even bigger impact on the community in which we live. This professional will initially follow the guide we have set forth but can customize their training interested to cater to their passions, skills, and style. Flexible hours and ability to self manage time and workload. The Owner is a professional dog trainer, the General Manager is a veterinary technologist, and we have a Head Trainer on staff currently. They will assist you where needed and will create a shared vision with you for how to best serve the community of dogs and their owners needing your help. Trainer must have advanced skills in “Balanced” dog training with the use of e collar technology tools for training support. Will provide on site training for this driven individual.

This position could befor a person ready to become a full time dog trainer but lacks some technical knowledge. Drive, Attitude, and Professionalism is the main requirement.

About Fetchers

"A great workplace culture that encourages growth, provides industry leading canine professional services, and strives for long term professional career development of team members.”

Fetchers is a full service animal care facility and has been voted #1 over 44 other businesses in 2019,2020, & 2021 by the community through InForum’s yearly voting program for businesses in the Fargo Moorhead area.

Fetchers provides dog boarding, daycare, daycare enrichment, grooming, day training, training stays, cat boarding, cat behavior modification, in-ground fence installations, and waste removal. Fetchers also collaborates with our second location, Prairie Peak Kennels near Battle Lake.

Fetchers was founded upon family values of professionalism, honesty, humility, teamwork, and initiative.

We operate with a hard work ethic that provides growth opportunities for any individuals that are looking to work hard to grow their career in the animal care industry.

“Fetchers mission is to provide top quality industry leading products and services which benefits the relationship between owner and their pet through ownership support and animal care including mental and physical stimulation and emotional support.”

JOB TITLE: Head Dog Trainer & Training Manager

JOB PAY RANGE: Starting $35,000 - $85,000 DOE

REPORTS TO: General Manager

Job Details:

Facility:

1. You will utilize a brand new 5,000 sq ft expansion space with a brand new state of the art training wing custom designed to serve dogs.

2. We have state of the art cleaning and sanitization protocols. All air is sanitized every 10 min and floor drains installed for washing/sanitizing kennels daily.

3. Large outdoor areas with 7 ft 9 gauge chain link fencing for secure work areas

4. Artificial turf and grass and rock pens for your flexibility of use

5. Separate training entrance with 24 hr access

6. Privacy suites with guillotine doors and indoor outdoor runs

7. Fear free kennels certified kennels

Services & Pricing:

1. Training Stays - 3,4,6,8 week, pricing is $625 - $766 week

2. 1 hr training Sessions - pricing is $120-$140/hr

3. Day Training - pricing is $75/day

4. Daycare Enrichment - pricing is $45 day

***Commission breakdown discussed during the interview process.

Compensation & Benefits

Compensation - Compensation for this position is based on the structure the individual is looking for. Experience also will be a factor to discuss. Salary and or commission wages will get you to the advertised wage depending on experience and depending on performance. Commissions above 30% is to be expected

Below is a list of benefits we can explain in detail during the interview process.

Relocation support-

Retirement program and matching -

Paid Time Off -

Paid Maternity / Paternity leave -

Childcare reimbursement benefit -

Health Insurance partial reimbursement -

Performance based bonus incentives -

Long term employment bonus incentives -

Free / Discounted animal care -

Bring your dog to work -

Cost on retail items -

Ongoing training in animal care and behavioral education -

Duties and Responsibilities of a Dog Trainer.

✔ Leadership: Fulfills the Fetchers mission and values by working in a culture of teamwork and professional excellence to serve customers, identify and resolve issues, and execute the plan of care for that day. Works with a positive attitude and efficient work pace during the shift. Mitigates any negativity from the work environment.

✔ Taking phone calls on training inquiries, signing up customers for yourself and others

✔ Checks in dogs, speaks with owners on goals, creates training plan

✔ Trains dogs at least 5 days/week multiple sessions daily

✔ Manages capacity and schedule of training programs

✔ Full communication with the owner from drop off to pickup with status updates

✔Creates a graduation video showing progress and obedience sent to owner before pickup.

✔Provide more sessions on dogs as needed that need more help to try to meet behavioral goals by end of stay

✔ Able to conduct professional communication with confused or upset clients

✔ Able to guide/lead team in training tasks and operational flow in your training area

✔ Take lead if an emergency presents itself

✔ Comes in after hours and on off days to help other team members

✔ Identifies and implements solutions to any problem that arises

✔Educates dog handlers on proper pack play and handling techniques

✔Responds promptly to other team members

✔Identifies Medical issues with dogs and consults with General Manager promptly, then owners.

Qualifications/Experience:

✔ Ideally has been training dogs for 8+ months with positive reviews to show success

✔ Can demonstrate high level obedience with own dog

✔ Ideally has developed own training style that supports “Balanced” dog training

✔Ideally able to utilize the e collar correctly to help aid in your dog handling skills

✔ Frequently seeks better styles and methods in effort to continually improve self and the training programs

✔ Is able to provide basic grooming, feeding, and medication administration.

✔ Able to perform 1 hr training sessions virtual and in person

✔Seeks out tasks by taking the initiative

✔Presents self as clean, professional, and positive

✔Dog listens to basic commands of come, down, kennel, and no easily or with 1 correction, when pushed further using 3D's failures are able to be identified, corrected, and replicated where the dog no longer fails.

✔Owners are able to understand what they need to learn and value your support

✔ Is able to provide some mentorship to young trainers on occasion

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

✔ Lift 50 lbs.

✔ Vocal capacity to yell commands to canines when necessary

✔ Standing and walking for considerable periods of time

✔ Working outdoors during all seasons

✔ Ability to move quickly

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

✔ Behaviors, noise, odors, and nuances corresponding with canines

✔ Frequent interaction with dogs

✔ Frequent interaction with customers and other team members

✔ Working indoors and outdoors year round

✔ Occasional loud environments

Safety:

Adhere to company safety policy / practices and standard operating procedure.

Business Values:

Living our Shared Values (how we conduct ourselves)

Shared values define “how we go about our work together”. At Fetchers we have unique values that define our culture of performance and service to customers.

Fetchers Values Preamble: As a company our business practices will be characterized by an abiding respect for appropriately applied business principles. We understand this to mean that our activities will be conducted in a manner that is legal, ethical, moral and healthy to our physical and spiritual life of every team member, customer, supplier, competitor, and to the canines.

Honesty: We will communicate clearly and respectfully among team members which will make each person's daily tasks easier. We speak truth to dog owners regarding their dogs’ positive or negative attributes and will help their dog reach its full potential and build trust between the Fetchers team.

Teamwork: We spend much of our lives in the workplace. Genuine caring, friendship, fun and camaraderie are valued parts of the Fetchers culture. We value relationships and will demonstrate respect for each other as we serve and perform as a team.

Humility: We will exhibit authentic caring attitudes and a willingness to go above and beyond for others without an expectation of reciprocity. We will be quick to acknowledge team successes and point out the accomplishments of other team members. Each team member is important and valued.

Initiative: Service is the core of our business and we pursue excellence in this area. We value initiative, hard work and commitment. We continually apply operational improvements and learning that will improve the Fetchers brand promise for our customers.

Professionalism: We employ highly competent team members and encourage continual learning to keep pace with changes in our business, practices, job responsibilities and services that we offer. We expect emotional intelligence in our team members to deal with situations that will naturally arise as we interact with people in our business.

About the Fargo Moorhead community:

Fargo Moorhead is in a valley formerly lake Agassiz in which over 238,000 people reside. There is an international airport(Fargo Hector), countless restaurants, golf courses, biking, attractions and amenities. This is a large dog friendly community with frequent non profit events, dog walks, and rescue events. NDSU is one of a few colleges in the community. Schools are highly competent. Crime is very low.

-Fargo is the largest hub with Minneapolis Minnesota area 3 hrs Southeast away being larger in the tri state mid-west area, drive 2 hrs to Canada, 1 Minute to Moorhead Minnesota, 20 minutes to world class pheasant and deer hunting on ND public lands, 45 minutes to lakes area in Detroit lakes, 35 min to Pelican lake, and 60 min Battle lake/Ottertail lake where ice fishing and boating is a popular hobby. Drive 4 hrs to Montana - Theodore Roosevelt National Park and The Badlands. Drive 9 hrs to Red Lodge Montana located in the Beartooth Mountains which offers hunting, skiing, and hiking. Big Sky is 12 hrs.

- Economic growth in Fargo is above the national average. There is a constant feeling of growth and economic development at every corner. Especially South Fargo where Fetchers is located. The town is well managed and streets are clean.

- Income tax rate is 2% for Fargo.

- The average income of a Fargo resident is $29,986 a year. The US average is $28,555 a year.

- The Median household income of a Fargo resident is $46,311 a year. The US average is $53,482 a year.

-Median home cost is $250,000

-Rent for a 1 br apartment ranges between $650 and $1,100/ per month

-Summers Average 80F and Winters average 20F - Sometimes the wind can get a little intense

Job Type: Full-time

Pay: $35,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Self-determined schedule
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Ability to commute/relocate:

• Fargo, ND 58104: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Balanced Dog Training using Corrections and Praise type of: 1 year (Required)

Work Location: One location

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