Dispatcher I Job at Town of Vienna
Salary
$49,050.00 - $78,971.00 Annually
Location
Vienna, VA
Job Type
Full Time - Permanent
Department
Police
Job Number
0433- 01-2023
DESCRIPTION
BENEFITS
QUESTIONS
General Statement of Job
The purpose of this class within the organization is to support the department by receiving, evaluating and dispatching police officers to emergency and non-emergency events by using the phone, radio and multiple computer systems, monitoring the safety of the officers, and handling all after-hours calls for additional department issues.
This class works under general supervision, independently developing work methods and sequences.
Work Schedule:
12 hour shifts rotating each week. 14 days a month.
Week One: Monday, Tuesday, Friday, Saturday and Sunday
Week Two: Wednesday and Thursday
7am to 7pm and a 7pm to 7am on a 14 day rotating basis.
Upon receipt of the application, it will be reviewed by a background investigator, ELIGIBLE candidates will receive a Personal History Statement (PHS) to complete and return.
If you have any questions about the process, please contact Detective Kristin Ruddy Directly at (703)255-7805.
All new employees must satisfactorily complete a thorough background check. A conditional offer of employment may then be made contingent upon the successful completion of a drug test.
This is a Non-Exempt Position.
Work Schedule:
12 hour shifts rotating each week. 14 days a month.
Week One: Monday, Tuesday, Friday, Saturday and Sunday
Week Two: Wednesday and Thursday
7am to 7pm and a 7pm to 7am on a 14 day rotating basis.
Upon receipt of the application, it will be reviewed by a background investigator, ELIGIBLE candidates will receive a Personal History Statement (PHS) to complete and return.
If you have any questions about the process, please contact Detective Kristin Ruddy Directly at (703)255-7805.
All new employees must satisfactorily complete a thorough background check. A conditional offer of employment may then be made contingent upon the successful completion of a drug test.
This is a Non-Exempt Position.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
Essential Functions:
Serves as first point of contact for people calling the police and/or coming into the police station; handles routine information and requests such as vehicle registrations, driving records, reports of abandoned vehicles, directions to other locations; makes referrals to appropriate resources; determines the nature and location of emergencies; responds to more serious calls such as domestic violence involving children, malicious wound occurrence, suicides, mental disorders, and hostage negotiations; checks for wants and warrants on suspects, runaways, and stolen vehicles utilizing the computer systems.
Dispatches officers; uses the computer aided dispatch system; runs criminal/suspect/vehicle information through VCIN while officers are en route; interprets and relays results to officers, such as an outstanding warrant or other vital information that could affect the officers' safety; uses main and backup radio systems and decides when to switch channels; monitors the police mutual aid radio.
Determines degree of safety threats to officers and the public; provides the appropriate response such as number of officers, appropriate outside resources (fire, rescue, or public works); and notifies other town personnel as needed.
Uses VCIN terminal to enter such information as missing and wanted persons, stolen articles and vehicles, and to run criminal histories; uses VCIN or NLETS to share information with other police departments, ICE, and fire and rescue.
Additional Duties
:
Monitors multiple (15 plus) security cameras, emergency alert and emergency weather systems.
Trains new employees on VCIN/NCIC and LinX NCR and performs necessary re-certifications for existing employees.
Monitors equipment for functional performance.
Performs related work as assigned.
Responsibilities, Requirements and Impacts
Data Responsibility:
Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.
Gathers, organizes, analyzes, examines or evaluates data or information and may prescribe action based on these data or information.
People Responsibility:
People include co-workers, workers in other areas or agencies and the general public.
Provides information, guidance or assistance to people that directly facilitates task accomplishment; may give instructions or assignments to helpers or assistants.
Asset Responsibility:
Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.
Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money.
Mathematical Requirements:
Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.
Uses basic addition and subtraction, such as making change or measuring.
Communications Requirements:
Communications involves the ability to read, write, and speak.
Reads routine sentences, instructions, regulations, procedures or work orders; writes routine sentences and completes routine job forms and incident reports; speaks routine sentences using proper grammar.
Judgment Requirements:
Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.
Responsible for the actions of others, requiring almost constant decisions affecting co-workers, crime victims, patients, customers, clients or others in the general public; works in a moderately fluid environment with guidelines and rules, but frequent variations from the routine.
Complexity of Work:
Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job.
Performs skilled work involving rules/systems with almost constant problem solving; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure.
Impact of Errors:
Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.
The impact of errors is very serious - affects entire organization and the general public or loss of life and/or damage could occur and probability is very likely.
Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Equipment Usage:
Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.
Handles or uses machines, tools, equipment or work aids involving little or no latitude for judgment regarding attainment of a standard or in selecting appropriate items.
Unavoidable Hazards:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposureto bright/dim light; dusts and pollen.
Safety of Others:
Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public.
(Does not include safety of subordinates).
Requires considerable responsibility for the safety and health of others.
Minimum Training and Experience
Requires High School diploma or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in Administrative Office Practices, Communication, Computer Applications, Psychology, Human Relations, Police Science or closely related area.
Requires six months full time computer aided dispatch, public safety radio systems, customer service, administrative support or closely related experience.
Must be either a United States Citizen or have been lawful resident of the United States for the past 10 consecutive years.
Must be either a United States Citizen or have been lawful resident of the United States for the past 10 consecutive years.
Special Certifications and Licenses:
Must successfully obtain certification by Virginia State Police as a VCIN Terminal Operator.
Must successfully obtain certification by DCJS as a Dispatcher.
Americans with Disabilities Act Compliance
The Town of Vienna is an Equal Opportunity Employer. ADA requires the Town of Vienna to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Agency
Town of Vienna
Address
127 Center Street, South
Vienna, Virginia, 22180
Phone
703-255-6351
Website
http://www.viennava.gov
General Statement of Job
The purpose of this class within the organization is to support the department by receiving, evaluating and dispatching police officers to emergency and non-emergency events by using the phone, radio and multiple computer systems, monitoring the safety of the officers, and handling all after-hours calls for additional department issues.
This class works under general supervision, independently developing work methods and sequences.
Work Schedule:
12 hour shifts rotating each week. 14 days a month.
Week One: Monday, Tuesday, Friday, Saturday and Sunday
Week Two: Wednesday and Thursday
7am to 7pm and a 7pm to 7am on a 14 day rotating basis.
Upon receipt of the application, it will be reviewed by a background investigator, ELIGIBLE candidates will receive a Personal History Statement (PHS) to complete and return.
If you have any questions about the process, please contact Detective Kristin Ruddy Directly at (703)255-7805.
All new employees must satisfactorily complete a thorough background check. A conditional offer of employment may then be made contingent upon the successful completion of a drug test.
This is a Non-Exempt Position.
Work Schedule:
12 hour shifts rotating each week. 14 days a month.
Week One: Monday, Tuesday, Friday, Saturday and Sunday
Week Two: Wednesday and Thursday
7am to 7pm and a 7pm to 7am on a 14 day rotating basis.
Upon receipt of the application, it will be reviewed by a background investigator, ELIGIBLE candidates will receive a Personal History Statement (PHS) to complete and return.
If you have any questions about the process, please contact Detective Kristin Ruddy Directly at (703)255-7805.
All new employees must satisfactorily complete a thorough background check. A conditional offer of employment may then be made contingent upon the successful completion of a drug test.
This is a Non-Exempt Position.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
Essential Functions:
Serves as first point of contact for people calling the police and/or coming into the police station; handles routine information and requests such as vehicle registrations, driving records, reports of abandoned vehicles, directions to other locations; makes referrals to appropriate resources; determines the nature and location of emergencies; responds to more serious calls such as domestic violence involving children, malicious wound occurrence, suicides, mental disorders, and hostage negotiations; checks for wants and warrants on suspects, runaways, and stolen vehicles utilizing the computer systems.
Dispatches officers; uses the computer aided dispatch system; runs criminal/suspect/vehicle information through VCIN while officers are en route; interprets and relays results to officers, such as an outstanding warrant or other vital information that could affect the officers' safety; uses main and backup radio systems and decides when to switch channels; monitors the police mutual aid radio.
Determines degree of safety threats to officers and the public; provides the appropriate response such as number of officers, appropriate outside resources (fire, rescue, or public works); and notifies other town personnel as needed.
Uses VCIN terminal to enter such information as missing and wanted persons, stolen articles and vehicles, and to run criminal histories; uses VCIN or NLETS to share information with other police departments, ICE, and fire and rescue.
Additional Duties
:
Monitors multiple (15 plus) security cameras, emergency alert and emergency weather systems.
Trains new employees on VCIN/NCIC and LinX NCR and performs necessary re-certifications for existing employees.
Monitors equipment for functional performance.
Performs related work as assigned.
Responsibilities, Requirements and Impacts
Data Responsibility:
Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.
Gathers, organizes, analyzes, examines or evaluates data or information and may prescribe action based on these data or information.
People Responsibility:
People include co-workers, workers in other areas or agencies and the general public.
Provides information, guidance or assistance to people that directly facilitates task accomplishment; may give instructions or assignments to helpers or assistants.
Asset Responsibility:
Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.
Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money.
Mathematical Requirements:
Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.
Uses basic addition and subtraction, such as making change or measuring.
Communications Requirements:
Communications involves the ability to read, write, and speak.
Reads routine sentences, instructions, regulations, procedures or work orders; writes routine sentences and completes routine job forms and incident reports; speaks routine sentences using proper grammar.
Judgment Requirements:
Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.
Responsible for the actions of others, requiring almost constant decisions affecting co-workers, crime victims, patients, customers, clients or others in the general public; works in a moderately fluid environment with guidelines and rules, but frequent variations from the routine.
Complexity of Work:
Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job.
Performs skilled work involving rules/systems with almost constant problem solving; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure.
Impact of Errors:
Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.
The impact of errors is very serious - affects entire organization and the general public or loss of life and/or damage could occur and probability is very likely.
Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Equipment Usage:
Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.
Handles or uses machines, tools, equipment or work aids involving little or no latitude for judgment regarding attainment of a standard or in selecting appropriate items.
Unavoidable Hazards:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposureto bright/dim light; dusts and pollen.
Safety of Others:
Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public.
(Does not include safety of subordinates).
Requires considerable responsibility for the safety and health of others.
Minimum Training and Experience
Requires High School diploma or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in Administrative Office Practices, Communication, Computer Applications, Psychology, Human Relations, Police Science or closely related area.
Requires six months full time computer aided dispatch, public safety radio systems, customer service, administrative support or closely related experience.
Must be either a United States Citizen or have been lawful resident of the United States for the past 10 consecutive years.
Must be either a United States Citizen or have been lawful resident of the United States for the past 10 consecutive years.
Special Certifications and Licenses:
Must successfully obtain certification by Virginia State Police as a VCIN Terminal Operator.
Must successfully obtain certification by DCJS as a Dispatcher.
Americans with Disabilities Act Compliance
The Town of Vienna is an Equal Opportunity Employer. ADA requires the Town of Vienna to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Benefits viewed here are for permanent, full time employees and may differ from part time, benefit employees. Interns, temporary, seasonal and other part time employees are not eligible for benefits.
All full time permanent employees of the Town of Vienna contribute 5% of their annual salary to the Virginia Retirement System.
All full time permanent employees of the Town of Vienna contribute 5% of their annual salary to the Virginia Retirement System.
Agency
Town of Vienna
Address
127 Center Street, South
Vienna, Virginia, 22180
Phone
703-255-6351
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.