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Desk Audit to ASLS Clinic Program Assistant II Job at University of Northern Colorado

University of Northern Colorado Greeley, CO 80639

Position Title
Desk Audit to ASLS Clinic Program Assistant II

Department
Communication Sciences and Disorders

FTE
1.0

FLSA

Job Type
Full-Time

Job EEO Category

UNC Background
Our University
Founded in 1889, as the State Normal School of Colorado and tucked between the Rocky Mountains and Colorado’s stunning high plains, the University of Northern Colorado has grown from its roots as a teacher’s college into an institution with international draw and status.
UNC is a public doctoral research university that strives to cultivate the unique potential of each of its approximately 9,000 students and is positioned to advance knowledge through discovery because of its just-right size, expert faculty and tradition of research and hands-on learning. By immersing students in innovative teaching and research methods in the classroom and in the field, UNC provides its students with an exceptional educational experience. UNC’s talented and dedicated faculty are housed in its five colleges: Education and Behavioral Sciences; Humanities and Social Sciences; Kenneth W. Monfort College of Business; Natural and Health Sciences; and Performing and Visual Arts.
Acclaimed for its expertise in a broad array of academic disciplines, UNC offers more than 100 undergraduate programs and 120 graduate programs on campus, off campus and online. Undergraduate students study in a liberal arts tradition that supports them in exploring broadly, making connections, thinking critically, and using what they learn to make a difference in the world around them. UNC also offers more than 60 extended campus programs throughout the state and online, meeting an increasing demand among adult learners and working students in industry-relevant disciplines. Of UNC’s 120 graduate programs, almost half are taught at satellite locations or online. Research, scholarship, and creative works are essential components of academic life for both faculty and students at UNC. Many undergraduate degree programs require a research experience and most graduate programs require a thesis, capstone project, or dissertation. UNC faculty purposefully connect research and teaching by bringing what they learn from their research into the courses they teach and by inviting students to join their work. Faculty and student work on research, scholarship, and creative works focuses on knowledge creation as well as the application of knowledge to solve real world problems. Surveys of current and former students show that they value these relationships and see them as one of the primary benefits of attending UNC.

There is no typical UNC student. UNC prides itself on being a university where students do not have to conform in order to belong. Whatever their unique talents may be, UNC helps students reach their fullest potential. The university prepares students not only to have successful careers, but also to lead fulfilling lives, engage in intelligent public discourse, participate in government, and thrive in a changing, global world. UNC has a long history of serving students who are often underrepresented at research universities. More than 40% of UNC undergraduates are the first in their family to go to college, one third are underrepresented minorities, and more than one-quarter are eligible for federal need-based financial aid.

Linked to our community since we were founded in 1889, UNC is an important part of the Greeley community and works to actively foster a collaborative and mutually beneficial relationship with our city and its residents. Greeley is a warm and welcoming place and a location we are proud to call our home. Recently ranked as the fourth fastest growing Metropolitan Statistical Area in the United States, Greeley is a community on the move where a robust economy offers a number of enriching opportunities to residents of all ages.

Our Direction: Rowing, Not Drifting 2030
Our strategic plan, Rowing, Not Drifting 2030, brings to life our vision for the university which takes shape in the form of our vision statement, five vision elements, and outcomes that serve as the foundation in support of and in service to UNC students, faculty, staff, alumni, and community. It guides the work of our five phases over the next decade, as well as the implementation of our supporting key actions and tactics.

The five vision elements that serve as our foundation are:
  • Students First: We exist to transform the lives of our students. We focus on all aspects of their success by making intentional decisions to meet their needs and the needs of our community.
  • Empower Inclusivity: The diversity within our university and state is a distinct advantage that we celebrate and nurture. We ensure learning occurs through meaningful discussion of shared and different experiences, viewpoints, and ideas.
  • Enhance & Invest: The success of students relies on a healthy and strong team. We provide our staff and faculty with the support they need to succeed as professionals, educators, and in life. We foster an environment where their individual well-being and sense of belonging are vital to our collective success.
  • Innovate & Create: Learning occurs through critical inquiry, discovery, and creation. We leverage technology and capitalize on opportunities to innovate and improve instruction. We anticipate and address societal needs by transforming the campus into a creative laboratory that asks questions, solves problems, and shapes Colorado’s future.
  • Connect & Celebrate: Strong community connections provide authentic learning experiences and reciprocal partnerships and collaborations. We set the standard for how engaged universities enrich the lives of those on campus, throughout Colorado, and beyond.


Our Imperatives: Diversity, Equity & Inclusion
UNC is dedicated to strengthening and advancing our collective work related to diversity, equity, and inclusion, and we aspire to become a Hispanic Serving Institution. As a diverse team, we develop and learn more together. We value the individuality of each person and recognize how diversity enhances our campus. When you join the UNC family, you can expect to be part of a growing inclusive, innovative, and equity-minded community that expects intentional collaboration among faculty, staff, students, and local partners.

Physical Demands

Job Summary
Directs and facilitates productivity of the Speech-Language Pathology and Audiology Clinic’s front office and reception area by providing reception services as needed; creating systems to manage work flow; identifying barriers to effective service delivery; establishing and maintaining effective, cooperative working relationships with faculty, staff and students in ASLS; resolving client concerns/complaints; maintaining client files in accordance with HIPAA requirements and ASHA guidelines; printing and mailing reports; developing advertising/clinic brochures; maintaining databases, creating and maintaining spreadsheets; organizing office contents; and retrieving data appropriate to support clinic and clinical education goals of program. Works with clinic coordinators in Audiology and Speech-Language Pathology to develop and implement policies and procedures, provide hearing aid repairs, set fees, schedule student clinicians, monitor student performance, analyze data.
Hires, trains, manages, and evaluates work study students and graduate assistants. Trains staff members on office procedures, telephone systems, office equipment and scheduling of appointments. Assures that staff is trained in on all areas related to medical records including HIPAA regulations and procedures for medical records content, processing, confidentiality and release of records to individuals or outside agencies. Assures that staff is trained in appropriate interaction and communication strategies with clients and families who are diverse developmentally, culturally, and linguistically.
Generates and monitors client’s financial accounts by billing private-pay clients, government programs (Medicare/Medicaid/CHIP+), and private insurers, monitoring accounts receivable, initiating client debt collection contacts, and deciding when to defer to State Collection Agency.

Communicates courteously and effectively with developmentally, culturally, and linguistically diverse clients, family members, faculty, staff, students, work study & GA employees, government and private insurance company agents, and community agencies/individuals through face-to-face, telephone contacts, email, and written correspondence in order to provide information, schedule appointments, resolve problems, and provide instruction/training.
Maintains accurate financial records for clinic income and expenditures by providing accurate, detailed information on clinic transactions and making daily deposits. Completes accounts payables and reconciles PCard each month.
Provide specific examples of regular, ongoing decisions made by this position related to this duty.
This duty requires a knowledge of the various accounting FOAP information for different types of purchases. A large number of purchases come through the clinic and this position requires expert organizational ability.
In performing this duty, provide examples of typical problems or challenges encountered by this position, and the guidance used to resolve the problem.

Minimum Qualifications

Preferred Qualifications

Posting Details

Posting Detail Information

Posting Number
CS00774

Position Number
C01206

Desired Start Date
05/01/2023

Open Date

Close Date

Open Until Filled
No

Special Instructions to Applicants



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