Customer Care Associate – Full Time Job at First PREMIER Bank
Location: Sioux Falls, SD
Shift: Monday - Friday 9:00 a.m.- 6:00 p.m. with rotating Saturdays 9:00am - 1:00pm
Job Schedule: Full-Time
Company: First PREMIER Bank
About the Role
Are you an enthusiastic individual with a friendly outgoing personality who enjoys interacting with customers? First PREMIER Bank is looking to expand its team of Customer Care Associates who serve as a front-line customer care consultant; providing customer support to bank customers through telephone, email and messaging. Delivering best-in-class customer support, as primary point of contact for inbound customer issues/inquiries.
Additional opportunities to advance within the department, First PREMIER Bank as well as PREMIER Bankcard. We support a promotion-from-within philosophy for strong performers!
Job Duties and Responsibilities
- Interacting with customers in a professional manner
- Provide best-in-class customer support for online and offline banking
Skills and Qualifications
- Exhibit a high level of personal ownership
- Can resolve customer issues and help deepen the customer relationship with First PREMIER Bank
- Possess mastery of the English language with exceptional verbal and written communication skills
- Ability to work accountably and focus independently, while still working as part of a team
- Strong critical thinking abilities, attention to detail, analytical and problem-solving skills
- Education and/or minimum of 1 year of experience in banking and/or customer relations required
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week.
- Traditional and High Deductible health plan options available.
- FREE dental and vision coverage.
- Generous Paid Time Off plans.
- 401(k) – dollar-for-dollar match up to 5% of total compensation.
- Special discounts and offers for events at the Denny Sanford PREMIER Center.
- PREMIER Wellness Program.
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year!
- Fun Employee Parties!
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back.
- Employees are rewarded, valued, and celebrated for hard work.
- Various Career advancement opportunities and growth.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!
Job Type: Full-time
Please Note :
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