SIGN ON BONUS AVAILABLE FOR EXTERNAL CANDIDATES WITH THIS POSITION

BASED ON CREDENTIAL

Bachelor's level (MHP) - $2,500

Master's level (QMHP) - $5,000

These new positions will join the Heritage’s Crisis Team to assist in providing crisis intervention to individuals experiencing a mental health and/or substance use crisis in Macon and DeWitt County. The goal of the Crisis Team is to provide support and guidance to any individual seeking behavioral health treatment services. Additionally, the Crisis Team provides support to any Heritage staff or community provider needing support or assistance in navigating a crisis, resource, or treatment need. Services will be provided in array of settings including emergency departments, community settings with law enforcement, individual’s home, community agencies, healthcare organizations, and Heritage. The positions are full time and works collaboratively with clients, community providers/organizations, and Heritage staff.

Responsibilities Include:

• Telephone and face-to-face crisis intervention
• Respond quickly and timely to any request for crisis team assistance
• Crisis assessment, counseling, and referral and linkage to treatment services
• Supportive follow-up calls following a client’s contact with crisis services
• Engage individuals following a discharge from an emergency department or psychiatric hospital
• Complete assessments using various screening and/or assessment tools including suicide risk assessments, IM + CANS, IM-CAT, and USARF
• In partnership with individual, create a crisis safety plan
• Provide support and assistance to Heritage staff in navigating crisis intervention
• Provide response for any individual presenting at Heritage that may need support, assistance, or referral and linkage
• Provide case management services to refer and link individuals to eligible to community resources including, yet not limited to: housing, SSI/SSDI, Medicaid, healthcare, support groups, employment.
• Participate in a team-based approach to providing treatment including collaboration with clinicians, nursing, healthcare providers, probation, landlords, and other partners invested in the individual’s recovery
• Attend clinical staffing(s) to collaborate with providers to coordinate treatment including nursing, physicians, clinicians, and the ACT Team
• Ability to participate in a rotation of crisis services after hours (evenings, weekends, and/or holidays) with competitive pay/reimbursement

Knowledge, Skills, and Abilities:

• Ability to work with individuals with a diagnosis of mental health and/or substance use in a kind, caring, and supportive approach that instills hope
• Ability to build rapport quickly with individuals seeking help
• Ability to work with community providers to partner is a collaborative, helpful, and supportive
• Knowledge of case management techniques
• Knowledge of community resources including psychiatric, substance use, medical, and/or other community services
• Ability to work independently and within a team-based environment
• Ability to seek guidance and supervision
• Flexibility to an uncertain and changing day to day to schedule
• Effective oral and written communication skills
• Ability to work as a team player
• Strong customer service skills
• Ability to navigate electronic health record
• Proficient in Microsoft Word and Excel

Education and Experience:

The ideal candidates will have experience working with individuals in community behavioral health and/or crisis intervention settings by providing a person-centered approach to support an individual’s wellness and recovery. Key characteristics for this position include the ability to meet people where they are at, non-judgmental, and enjoy a non-structured position.

Candidates are required to have designation as a Mental Health Professional (MHP) or Qualified Mental Health Professional (QMHP). A Mental Health Professional (MHP) is defined as 5 years supervised experience in behavioral health, Certified Recovery Support Specialist (CRSS), or a Bachelor’s Degree in psychology, social work, or human services. A Qualified Mental Health Professional (QMHP) is defined as a master’s degree in counseling, social work, psychology, pastoral counseling, or family therapy.

Valid driver’s license, reliable transportation, and proof of current insurance are required.

Heritage also offers the following with these positions:

• Access to Federal Student Loan Forgiveness - Heritage is a National Health Service Corp Site, which provides federal student loan for licensed counselors, nurses, social workers, and substance use professionals approved through their program. Additional information is available at nhsc.hrsa.gov.
• Clinical supervision to assist in obtaining licensure
• In house training and Continuing Education Opportunities
• Tuition Assistance Program
• Generous paid vacation, sick and personal leave
• Paid holidays
• Health Club/Fitness Reimbursement
• Employee Assistance program
• Agency provided life insurance and short-term disability policies
• Retirement plan (403(b))
• Optional insurance benefits, including health, dental, vision and additional life insurance (health insurance benefit includes substantial agency contribution towards the cost)
• Direct deposit of payroll check
• Reimbursement of approved work related expenses