Mission
EdAdvance is one of Connecticut's six Regional Educational Service Centers (RESCs). Our mission as the RESC in western Connecticut to is to promote the success of area school districts and their communities. EdAdvance is also a partner in the RESC Alliance and works collaboratively with the other RESC groups to support state-wide initiatives. In addition, EdAdvance operates five specialized school programs for students who are requiring educational placement outside of their district.
To achieve our mission, we are committed to the “Three Cs”:
Connection-We actively listen to, engage with, and learn from our colleagues within the agency and our constituents across the region and state. This fosters and strengthens partnerships, leading to true understanding of our region.
Culture-We strive to achieve “Systemness”, where everyone embraces and is committed to the success of our agency as a whole. This internal climate of cooperation is evident to our school district and community partners.
Customization-We focus on “Culture” and “Connection” to increase our capacity to provide flexible solutions, services, and supports tailored to the unique needs of the school districts and communities we serve and at the level of excellence they expect.

Coordinator of District Data Support
Reports to: Special Projects Manager
FT salary position – 225 days annually
Exempt
Litchfield/Plymouth/Danbury
Pay Rate: $125,000 annual salary
Position is open until filled

Job Description: EdAdvance is seeking a qualified applicant to provide consultation, support service and training to school districts in the area of student management software/systems, data storage, and associated networks configuration and support. We are seeking a highly skilled individual to join our team. The Coordinator of District Data Support will provide direct support for district/school clients, and facilitate the assignment of other agency or District Data Department support staff when necessary.

The Coordinator of District Data Support works under the supervision of the Special Projects Manager. This position requires frequent on-site visits to schools. Regular and consistent in-person attendance is an essential function of this position.

Major Responsibilities:

• Work as part of a collaborative team with the Special Projects Manager, Director of IT, Director of Center for Program Research & Evaluation, and the Assistant Executive Director to design, plan and facilitate supports and services to school districts
• Assist clients with design, implementation, and training support for district SMS and data systems
• Provide internal staff and external clients with direct training in a variety of network, data, and software systems.
• Collaborate with the Special Projects Manager and the Director of IT to make decisions on the assignment of, and management, the necessary support staff to district projects

Knowledge, Skills and Abilities:

• Understanding of the functioning of school districts and schools
• Ability to troubleshoot and problem-solve issues within district SMS and data systems
• Extensive knowledge of all aspects of Powerschool (other SIS knowledge a plus).
• Knowledge of Google Worksuite/ Apps for Education, Chromebooks, OSX, iOS, Windows OS (server and client), Microsoft Admin console, basic networking.
• Ability to troubleshoot, identify root causes, and investigate solutions.
• Experience with programming or scripting languages.

Qualifications/Requirements:

• Bachelor’s degree.
• Minimum of 5 years’ experience providing technical support and training; direct experience with educators and/or school administrators is a plus.
• Flexible to work in a dynamic, fast-paced educational environment
• Strong interpersonal skills and the ability and willingness to work with people holding a variety of positions across different levels of a school district or organizations hierarchy
• Strong verbal and written communication skills
• Strong organizational skills
• Excellent customer service skills - patience, active listening, positive language, resilience, effective communication
• Work well in a team environment
• Must have a desire to learn and grow

Physical Requirements:

• Must be able to perform essential functions with or without accommodations

Travel: Travel between sites required using personal vehicle

EdAdvance does not discriminate in any of its programs, activities, or employment practices on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, veteran, marital or familial status, ancestry, genetic information, gender identity or expression, or any other basis prohibited by law. To file a complaint of discrimination write USDA Director, Office of Civil Rights, Washington, DC 20250-9410

EdAdvance was established under Connecticut Statute 10-66, a-m, and is governed by a Board of Directors comprised of members from local Boards of Education.