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Chief Data & Analytics Officer Job at Teladoc Health

Teladoc Health California

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Opportunity

Reporting to the Chief Innovation Officer, the Chief Data & Analytics Officer will be a critical member of the leadership team within BEACONS (R&D), which is comprised of four Teladoc Health departments in addition to Data and Analytics: Engineering, Product, Infrastructure, and Architecture. In this instrumental role you will be responsible for all key aspects of Teladoc Health’s data strategy, machine learning, artificial intelligence (AI) and data science initiatives across all products and services. This will include AI investments that drive personalization, growth, operational scaling, insights and analytics for our members, providers and clients. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere.

Teladoc Health has a collaborative, innovative and energetic culture, and the Chief Data & Analytics Officer will be expected to be a culture carrier and role model for other leaders. They will drive results and accelerate growth with a genuine leadership style that galvanizes, unifies and inspires the company.

Responsibilities

  • Work with cross-functional partners and executives in product, engineering, clinical, operations, finance, and marketing to define and achieve business goals, and to build data-informed business strategy and roadmaps

  • Partner with executive leadership to develop strategic goals and direction needed to continuously enhance Teladoc’s products and services

  • Define and execute upon a machine learning and artificial intelligence strategy, as well as other innovative and next-generation analytics capabilities, to deliver improved clinical and operational outcomes; serve as a spokesperson for data science and advanced analytics

  • Build and lead a high-performing team (180+ today), helping to enhance their skills, while creating a fun and engaging culture that helps them prosper. Foster career growth and provide thoughtful mentorship to develop employees at varying levels of experience

  • Determine how to leverage data science, machine learning, and other analytical techniques to improve clinical product features and capabilities

  • Lead the end-to-end planning and execution of all data analytics and sciences initiatives

  • Establish a culture within your organization that normalizes sharing this data and making informed decisions on how to improve future business outcomes


Supervisory Responsibilities

Effectively lead and motivate direct and/or indirect reports (including cross-functional partners) engaged in data-driven functions including overseeing data management, creating data strategy, and improving data quality across the organization.

Candidate Profile

  • Master’s degree in Data Analytics, Mathematics, Finances, Computer Engineering, Statistics, or related field

  • Minimum of 15+ years’ of experience managing data science, analytics, and/or engineering professionals, with responsibilities that include day-to-day management, professional development, hiring and retention, and coaching and mentoring

  • Proven experience improving the efficiency of an analytics function and its effect on organizational performance

  • Experience building scalable data systems for real-world applications in consumer-tech, healthcare, or enterprise software

  • Having been part of a scaling team/business and experienced platform growth & scale

  • Broad hands-on experience with various data related tools and technologies such as relational databases, reporting solutions, data integration tools, data warehousing, data modeling and visualization, required

  • Demonstrated ability to work across product, engineering, and analytics teams to evaluate new ideas, discuss technical concepts, establish priorities and timelines, and make tradeoffs to remove roadblocks

  • Experience in healthcare technology and/or health policy, health economics, research or reimbursement preferred

  • Polished communication and engagement skills appropriate for all levels within the company

The base salary range for this position is $300,000 - $330,000 . In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2022. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?


A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters : Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.




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