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Cashier/Barista Job at Rivers Casino - Des Plaines

Rivers Casino - Des Plaines Des Plaines, IL 60018

Job Functions:

  • Greets every guest with a smile and is courteous
  • Must be upbeat with excellent conversational skills in a fast pace environment
  • Completes floor chart and assigns stations and side work.
  • Inputs all guests in QuickQue Table Management System
  • Verifies player status in Kanomi
  • Ensures all closing duties are completed
  • Ensures excellent guest service
  • Participates in departmental meetings as required
  • Promotes the Casino through good will and positive attitude
  • Possesses complete knowledge of all procedures related to the job
  • Ensures that all guests are treated in a prompt, professional and courteous manner
  • Knows the menu items and prices
  • Keeps rotation sheet filled out, tracking server’s guests
  • Assures that all guests are seated at clean, properly set up tables
  • Helps servers and bussers when not seating guests
  • Upholds standards by setting examples with appearance and work ethic
  • Works to ensure a clean and sanitary work area at all times
  • Handles any guest’s complaints or problems in a prompt and courteous manner
  • Ensures thorough communication between shifts
  • Complies with all departmental rules, side work assignments, and departmental procedures
  • Performs other duties specified or assigned

Job Requirements:

  • Understands and complies with all company/departmental rules and regulations, policies and procedures
  • Effective at establishing and maintaining effective working relationships with staff
  • Ability to read, write and communicate verbally in English
  • Ability to communicate by telephone
  • Ability to communicate with Team members and guests
  • Ability to successfully fulfill the pre-employment process
  • Frequent walking, standing, kneeling, sitting, twisting, bending, & lifting

Job Types: Full-time, Part-time

Pay: $16.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Restaurant type:

  • Coffee shop

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability
  • Weekends only

Experience:

  • Customer service: 1 year (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Required)
  • Day Shift (Preferred)

Work Location: In person




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