Bilingual (Spanish/English) Dispatch/Operations Manager Job at Real Floors
JOB TITLE: Bilingual (Spanish/English) Dispatch/Operations Manager
REPORTS TO: General Manager
LOCATION: Jacksonville, FL 32219
DAYS/HOURS: Monday - Friday | 8:00 AM to 5:00 PM
LOCATION: Jacksonville, FL 32219
DAYS/HOURS: Monday - Friday | 8:00 AM to 5:00 PM
Real Floors is the #1 multifamily flooring provider in the country!
COMPANY OVERVIEW:
Real Floors, Inc. has been recognized as a Top Workplace for 8 years in a row! We have a strong, positive, family-oriented culture. We highly value our employees, and we provide amazing benefits! We are the leading wholesale flooring providers in the country - we provide flooring installation services to the multi-family industry (apartments, student housing) and to the growing Single Family Rental Homes market.
JOB OVERVIEW:
We are looking to hire a
BILINGUAL (English & Spanish) DISPATCH/OPERATIONS MANAGER to direct and oversee the activities of our subcontracted flooring installers for our Jacksonville, Florida market. This position will focus on subcontractor work order assignment/dispatch and flooring installation inspection to ensure our subcontractors are performing satisfactory work.
RESPONSIBILITIES:
- Assign and dispatch of work orders to subcontracted flooring installers
- Will recruit subcontractors to maintain or build our pool of subcontracted flooring installers
- On-going communication and collaboration with management, internal departments and customers.
- Ensure subcontractor insurance requirements are met and maintained.
- Inspect flooring installations and ensure warranties are completed properly and timely.
- Other duties as assigned.
QUALIFICATIONS: To be successful in this role:
- MUST BE BILINGUAL (Fluent Spanish/English), both spoken and written – required.
- Prior experience or knowledge of flooring products or flooring installation.
- Prefer an individual who has prior experience dispatching/assigning work to subcontractors.
- Able to gain subcontractor rapport to motivate them to do their best work in a fast-paced multi-family industry, with 40 - 50 job orders ready to go out a day.
- Able to work well independently and have strong time management skills
- Not afraid to multi-task and juggle priorities.
- Great follow-up skills, proactively keeps the manager and our customers informed on key issues and activities.
- Motivated by being able to directly impact our company's growth and success.
- Technology savvy, able to use computer-based business tools such as Google Drive, Gmail, Microsoft Office Word and Excel, etc.
Must have a valid Driver's License
AMAZING BENEFITS!
- PAID holidays / Generous PTO
- FREE Life / Disability Insurance
- Health Insurance - Company pays most of the cost of your health insurance!
- Affordable Dental & Vision Care
- 401(k) Retirement Plan + GENEROUS company match
- Fitness Membership Reimbursement
- Annual Bonus Potential
- Employee Discount Purchase Plan
- Employee Referral Bonus Program
- More!
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